Hi everybody,
it seems that I'm running into similar problems. I have ordered some articles beginning of March 2013 and paid immediately. A few day later my order changed status to "being sent ount".
Now almost midd of April I'm still waiting for any delivery! There was no notification on any delay or other issues.
I have sent a few mails trying to get in contact with them, using the online forms, but did never ever receive any response.
I tried to call the phone numbers in France and Switzerland, but the phone lines are always occupied and busy.
With the current experience I can not recommend to order from this company. If anything goes wrong, there seems to be no service at all.Currently It looks like that I have simply lost my money 