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Topic: impossible to reach Arduino Store on website (Read 2477 times) previous topic - next topic

aigore

Hello, I'm writing here just because the store section of the official website of arduino seems broken.
I'm trying to trace an order but, as soon as I try to go to the section "view your orders" every browser I use gives me back "too many redirects".
I tried also erasing cookies and history.
Also trying to write to the store support gives back that error
Maybe from here I can reach someone that can figure out how to fix the store section.
Thanks
My best

mamatt

Hello,

I was going to post about the exact same problem. I got the same error since 2 or 3 days in a row and I need to buy the starter kit to get it before CHristmaaaas :D

Please help up to buy your product :))

Thanks,

artisticforge

Hello, I'm writing here just because the store section of the official website of arduino seems broken.
I'm trying to trace an order but, as soon as I try to go to the section "view your orders" every browser I use gives me back "too many redirects".
I tried also erasing cookies and history.
Also trying to write to the store support gives back that error
Maybe from here I can reach someone that can figure out how to fix the store section.
Thanks
My best

I just tried to track an order I placed a couple days ago and I was able to view the order and the tracking information.

pert

#3
Dec 07, 2017, 10:58 pm Last Edit: Dec 08, 2017, 11:33 am by pert
You're not the only ones. Here are previous reports:
http://forum.arduino.cc/index.php?topic=514974.0
http://forum.arduino.cc/index.php?topic=515405.0

You might have better luck if you report the issue here:
https://github.com/arduino/Arduino/issues

You can also try emailing webmaster@arduino.cc

aigore


pert


aigore

Hi, now the store is working. I was able to track the order.
Maybe it has been fixed?
Maybe I closed the issue by accident.

aigore

I reopened it  so who has to have a look at it should be aware.

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