board not showing in serial port

my other boards seem to be recognized in serial port, but this one (they are all unos) does not seem to want to show up. is there a way to troubleshoot it? the "L" LED is on, as well as the "ON" LED.

any ideas?

Where did you buy the non-functioning Uno from?

amazon. same seller as always, never had any problems. I was building a prototype board to debug an attiny, and fear I might have damaged it in this way. I was just curious if there are good ways of diagnosing it, or if I can just replace the chip.

Since most of the sellers on amazon are selling clones, I would verify what the USB to serial chip being used is, to determine if you need a driver.