they now have a full-time community guy, he introduced himself on the developer's mailing list a few months ago and we've not heard from him since.
Michael Shiloh. Part time. As of early July. And I'd say he's been relatively active on the developer and teacher lists since then, mostly in the form of acknowledging suggestions on the developers list, and notably setting up the email list for Arduino "Issue" changes quite quickly after it was suggested.
http://arduino.cc/forum/index.php/topic,114395.0.html
Perhaps part-time isn't enough. OTOH, I'd suspect that the Due was under a "cone of silence", and "Community Manager" doesn't give him "new product announcement" privileges.