3x4 keypad for android phones using Bluetooth shield

I'm trying to modify this tutorial A Keypad for the Arduino! | sunrays
Instead of using LCD Display, I am using Blutooth shield and arduino atmega 328 and an Android 2.3 phone with Bluetooth SPP application.
I tried to modify the code in the tutorial to this

#include <SoftwareSerial.h>
#include <Keypad.h>
SoftwareSerial mySerial(2, 3);

/**********************************************************************/
// start of creating the keypad//
const byte ROWS = 4; //Four rows//
const byte COLS = 3; //Three columns//
char keys[ROWS][COLS] = { {’1?,’2?,’3?}, {’4?,’5?,’6?}, {’7?,’8?,’9?}, {‘#’,’0?,’*?} };


byte rowPins[ROWS] = { 5, 10, 9, 7 };// Connect keypad ROW1, ROW2, ROW3 and ROW4 to these Arduino pins//
byte colPins[COLS] = { 4, 6, 8 }; // Connect keypad COL1, COL2 and COL3 to these Arduino pins//
Keypad keypad = Keypad( makeKeymap(keys), rowPins, colPins, ROWS, COLS );//end of creating the Keypad//
/**********************************************************************/

void setup()
{

pinMode (4, INPUT);//Column 1
pinMode (6, INPUT);//Column 2
pinMode (8, INPUT);//Column 3
digitalWrite(4, HIGH);//Pull up resistor of Arduino
digitalWrite(6, HIGH);// Pull up resistor of Arduino
digitalWrite(8, HIGH);// Pull up resistor of Arduino
Serial.print(“The Keypad Test”);
delay(1000);

}

void loop()
{
char key = keypad.getKey();
if (key != NO_KEY)
{
Serial.print(key);
delay(100);
}
}
/**********************************************************************/

but when i try to compile it these errors always show up
"_3x4_keypad_trial:8: error: expected }' before 'u2032' _3x4_keypad_trial:8: error: expected }' before 'u2032'
_3x4_keypad_trial:8: error: expected ',' or ';' before 'u2032'
_3x4_keypad_trial:8: error: expected declaration before '}' token"

what do they mean? i tried to use all the given characters and it still appears.

You copied and pasted that code from a web site, right? The quotes on the key definition line are wrong. Some are forward quotes; some are backwards quotes.

Some of the double quotes are wrong, too.

Replace all the ' and ", and the code compiles, at least on 1.0.1.

I have changed it to this

#include <SoftwareSerial.h>
#include <Keypad.h>
SoftwareSerial mySerial(2, 3);

/**********************************************************************/
// start of creating the keypad//
const byte ROWS = 4; //Four rows//
const byte COLS = 3; //Three columns//
char keys[ROWS][COLS] = 
{
{"1","2","3"},
{"4","5","6"},
{"7","8","9"},
{"#","0","*"}
};

byte rowPins[ROWS] = { 5, 10, 9, 7 };// Connect keypad ROW1, ROW2, ROW3 and ROW4 to these Arduino pins//
byte colPins[COLS] = { 4, 6, 8 }; // Connect keypad COL1, COL2 and COL3 to these Arduino pins//
Keypad keypad = Keypad( makeKeymap(keys), rowPins, colPins, ROWS, COLS );//end of creating the Keypad//
/**********************************************************************/

void setup()
{

pinMode (4, INPUT);//Column 1
pinMode (6, INPUT);//Column 2
pinMode (8, INPUT);//Column 3
digitalWrite(4, HIGH);//Pull up resistor of Arduino
digitalWrite(6, HIGH);// Pull up resistor of Arduino
digitalWrite(8, HIGH);// Pull up resistor of Arduino
Serial.begin(9600);
Serial.println("The Keypad Test");
delay(1000);

}

void loop()
{
char key = keypad.getKey();
if (key != NO_KEY)
{
Serial.begin(9600);
Serial.println(key);
delay(100);
}
}
/**********************************************************************/

I can still got errors, but this time it says

"_3x4_keypad_trial:14: error: too many initializers for 'char [3]'
_3x4_keypad_trial:14: error: too many initializers for 'char [3]'
_3x4_keypad_trial:14: error: too many initializers for 'char [3]'
_3x4_keypad_trial:14: error: too many initializers for 'char [3]'
_3x4_keypad_trial:18: error: 'Keypad' does not name a type
_3x4_keypad_trial.cpp: In function 'void loop()':
_3x4_keypad_trial:38: error: 'keypad' was not declared in this scope
_3x4_keypad_trial:39: error: 'NO_KEY' was not declared in this scope
"

char keys[ROWS][COLS] = 
{
{"1","2","3"},
{"4","5","6"},
{"7","8","9"},
{"#","0","*"}
};

Why did you change the single quotes to double quotes? Change them back.

I have change them back the errors are now the same as the first one

This code:

#include <SoftwareSerial.h>
#include <Keypad.h>
SoftwareSerial mySerial(2, 3);

/**********************************************************************/
// start of creating the keypad//
const byte ROWS = 4; //Four rows//
const byte COLS = 3; //Three columns//
char keys[ROWS][COLS] = 
{
{'1','2','3'},
{'4','5','6'},
{'7','8','9'},
{'#','0','*'}
};

byte rowPins[ROWS] = { 5, 10, 9, 7 };// Connect keypad ROW1, ROW2, ROW3 and ROW4 to these Arduino pins//
byte colPins[COLS] = { 4, 6, 8 }; // Connect keypad COL1, COL2 and COL3 to these Arduino pins//
Keypad keypad = Keypad( makeKeymap(keys), rowPins, colPins, ROWS, COLS );//end of creating the Keypad//
/**********************************************************************/

void setup()
{

pinMode (4, INPUT);//Column 1
pinMode (6, INPUT);//Column 2
pinMode (8, INPUT);//Column 3
digitalWrite(4, HIGH);//Pull up resistor of Arduino
digitalWrite(6, HIGH);// Pull up resistor of Arduino
digitalWrite(8, HIGH);// Pull up resistor of Arduino
Serial.begin(9600);
Serial.println("The Keypad Test");
delay(1000);

}

void loop()
{
char key = keypad.getKey();
if (key != NO_KEY)
{
Serial.begin(9600);
Serial.println(key);
delay(100);
}
}
/**********************************************************************/

produces this "error":

Binary sketch size: 8,528 bytes (of a 28,672 byte maximum)

I've got all the codes correct and I will try to apply its concept in my prevoius post which is http://arduino.cc/forum/index.php/topic,138647.0.html