So the project you selected is beyond your knowledge and experience level and that is somehow the arduino or Massimo's fault?
It's common for many newcomers to arduino with limited programming and electronics knowledge to try and take on a project that exceeds their initial capabilities. You choices are to either take the time and learn the required programming and electronics skills yourself or provide enough information on what you are trying to do if you expect any outside help. It's not like we all here are going to sign NDA documents to work with you on it. It's kind of like "you get what you pay for", and free advice and help certainly fits that expression.
Lefty