Msquare:
Whatever it is - it never is "just" or "only" - there is always something that bites back. Which means you need to have a fallback plan.
Yes, so create a fallback plan ...
I can see that they didnt "throw in an upgrade" during this cleanup/stabilasation exercise. That is a sign of mature handling of running a service.
Who would want to "throw in" an upgrade? It's not that difficult - I know I've done it before. If they aren't going to upgrade then can we please get them to fix the "document expired" messages when going back to search results?