itdb02 sd card : unable to do working

I've treid the format example.

Enter 'Y' to continue: Y

Options are:
E - erase the card and skip formatting.
F - erase and then format the card. (recommended)
Q - quick format the card without erase.

Enter option: F
error: cardSize
SD error: f,fc

and the SD formtter 3.1 say not supported ....
but it is possible to use it on windows.
really strange...