not in sync help-UNO board

UNO board, windows 7 ultimate 64 bit

i loaded all the drivers as per instructions on web site. opened the blink file and uploaded it. it works fine. Then i tried to load the button file and got this message: avrdude: stk500_getsync(): not in sync: resp=0x00

I have since rebooted, changed com ports, usb ports, tried to update drivers. reset the board and upload.

and just so you know i'm new to every aspect of this... to include posting on a forum!

I've now switched usb cables. ALso i've gone through the entire trouble shooting section and nothing is mentioned there

When you connect the Arduino to the computer does the operating system make the device insertion sound?

If anything other than the USB cable is connected to the Arduino disconnect it.

Edit: Typographical mistake corrected.

yes i get the "chime" when it plugs in

nothing is connected to the board

Does the board pass this test...
http://arduino.cc/forum/index.php/topic,73748.0.html

don't know what this is

Start your favourite terminal application. Serial Monitor will work fine.

http://www.google.com/search?q=terminal+application

Serial Monitor...

• Start the Arduino IDE
• Click the menu item Tools then Serial Port. Ensure the correct serial port is selected.
• Click the menu item Tools then Serial Monitor
• Continue with the loop-back test

it does not repeat what i'm sending

also, it did not chime when i plugged it in with the jumpers installed

4x4_hank:
also, it did not chime when i plugged it in with the jumpers installed

That's odd.

You connected just two jumpers? The first connects TX to RX? The second connects RESET to GND?

Does the USB cable work with other devices?

it worked with this one originally, i have tried other cables from printers that work.

i'm sure it doesn't matter which grnd i grnd the reset to. and yes tx to rx

4x4_hank:
also, it did not chime when i plugged it in with the jumpers installed

And with the jumpers removed the computer does chime?

i just tried again with a different usb cable and didn't get the chime. I pulled out the jumpers and plugged it in and got a chime. then i reinstalled the jumpers and got the chime. the plugged in chime sounds different than normal. lower, possibly a sort of not good connection sound. ran the serial monitor no echo

this is what shows in my device manager for coms and ports. nothing about an arduino being plugged in

http://screencast.com/t/LdAzy32bDK

Try this...

• Disconnect the Arduino from the computer

• Remove the jumpers

• Open Device Manager.
? Are COM1, COM3, and COM4 listed under Ports?
? Are any Unknown devices present?

• Connect the Arduino.
? Did the computer chime?
? Are COM1, COM3, and COM4 listed under Ports?
? Are any Unknown devices present?

without arduino connected, com1, 3, 4 are present along with an lpt3 unusable parallel port
http://screencast.com/t/8SPvWbsM9SnX

with arduino without jumpers connected no change
http://screencast.com/t/zwiVoo8ezN

I must have worded the questions poorly. I'll try this wording...

• Disconnect the Arduino from the computer

• Remove the jumpers

• Open Device Manager.
? Are COM1, COM3, and COM4 listed under Ports?
? Are any Unknown devices present anywhere in the tree?

• Connect the Arduino.
? Did the computer chime?
? Are COM1, COM3, and COM4 listed under Ports?
? Are any Unknown devices present anywhere in the tree?

there is an unknown device under other devices tab but nothing under the ports and coms tab

i loaded the driver to that port it now shows as com5 under coms and ports i run the serial monitor and it echoes what i type i try to upload the revised blink file (made the light blink on for longer and off for shorter) and get the new sync error

avrdude: stk500_getsync(): not in sync: resp=0x30

atleast something is different!

i would also recommend taking all jumpers off the board before trying to upload! works great now. Thank you for all your help. I was getting frustrated!