I dunno about "good service" every single order I ever place required a phone call 4-5 days later asking if they could bother to ship it, and I have been generally avoiding sparkfun well before free day cause of it too
Doesn't matter, there is others that offer most of the same stuff for fair or better prices, and places like seeed studios or the maker shed are almost always same day shipping (within reasonable time limits of course) ... at least the couple times I have ordered from those places