Sigfox registration

I ran the sample code to receive my ID and PAC.
In the serial output is get this data

MKRFox1200 Sigfox first configuration
SigFox FW version 2.3
ID = xxxxxxxx
PAC = xxxxxxxxxxxxxxxxx

When registering on the Sigfox site I get this error : The device id xxxxxxxx is invalid, it's not in the partners ids list

Region is Belgium / Engie.

Any idea?

I have the same problem.

Location: Duisburg, Germany

Is there any solutions?

I have checked different forums, but no solution so far.

Here is the solution

Hi,

Just to confirm that there has been a bug in the registration of the latest MKRFOX batch, which is why they were not already in the whitelist

If should be fixed since last week, and the registration process should work as expected

Sorry for the inconvenience

nicolas@sigfox

Hi,

I have just received my MKR FOX1200 and the device ID is not recognised.

I have emailed the dev team, is that all I need to do to get added?

Regards

Shew

Yes Shew

Can you confirm it has been handled properly ?

Sorry for the inconvenience

Same issue with brand new board

I registered the device one year ago for a prototipe, and i've tried to use again but the PAC code has been change. It's registered with one code and the code printed by serialport is different.
How can I change one of them?

PAC is one time use and can not be changed manually.

The current PAC can be displayed on the info page for the device on backend.sigfox.com.

Has the existing contract expired? You can buy a new subscription on buy.sigfox.com.

I bought a MKRFFox 1200 recently ( Portugal)
I ran the sample code to receive my ID and PAC.
In the serial output is got this data

MKRFox1200 Sigfox first configuration
SigFox FW version 2.3
ID = xxxxxxxx
PAC = xxxxxxxxxxxxxxxxx

I couldn.t see in any place in Device List Sigfox ( Login)

So, I tried to register the device again and I have got this error :
We could not find a DevKit matching your ID/PAC

Could somebody help me?