Solutions - "Device not recognized", "System cannot find specified file.", etc.

Greetings,

I have a W7 laptop that lost the capability to communicate with my UNO after doing some Microsoft updates ~5/15/2015. I found the usbser.sys in the two folders and then downloaded and copied the file from above into both folders.

Then I plugged in my UNO and opened the Arduino software. The TOOLS>Port was still grey. I then opened Device manager and there are no 'UNO' type devices or broken ports shown. I right clicked my computer and had it search for new hardware. Still nothing.

I am pulling my hair out.

Can any one suggest how to fix this issue?

Thanks for your help in advance!