unable to upload to the arduino board

Every time I try to upload to my board I get a message saying "problem uploading to board" and this:

avrdude: stk500_getsync(): not in sync: resp=0x30
avrdude: stk500_disable(): protocol error, expect=0x14, resp=0x51

appears in the terminal.

I have an Arduino Diecimilia
Q3595

any help would be much appreciated

This is a common error that just means the PC software cannot find or communicate with the Arduino board. Common causes are failure to select the proper comm port and board type in the Arduino IDE tools section, or if it's the first time, failure to install the proper USB serial convertor driver. First question is does the PC announce a sound when you plug the Arduino into the PC's USB port?

Lefty

thanks for your help, turns out it was the USB serial converter drive