Error...Launch4j 'error occured..' etc etc

There are quite a few posts on this subject, but very little information. I saw a request on a list for running the application in a cmd.exe box to gather more info. I removed the preferences.txt file a few times of trying. I don't have any bluetooth anywhere and not in my computer for sure. Since nobody has any idea how to trouble shoot this problem does this mean Arduino.exe does not really work on Windows XP sp3?

Any thoughts anyone ?
,,,Tim
:-/