Kelly Chen has been terminated and banned
The reports in the SPAM forum are being processed every week at least...
The forum is being migrated, it's not so simple as you might think.
Some part of this discussion is a little bit like people watching the football on tv with a beer in their hand complaining that the players are useless
We have to migrate away from this software in a way that the old forum posts can be properly redirected so that we don't lose all the work done by people answering questions etc.
We bought an extra server and changed the way the servers handle the forum code to solve the random 500 errors that happened in the past.
We have had to ban several IPs coming from china that were cloning the whole website every day generating 20GB of bandwidth traffic every day... this has also required the installation of extra modules on the webserver to limit the amount of requests per second that any IP can make.
It used to be harder for spammer to enter the forum but it made life harder for the 99.99% of nice people out there so we decided to live with a bit more spam and less hassle for real users.