Arduino Forum

Topics => Education and Teaching => Topic started by: v_chinnici on May 21, 2018, 03:15 pm

Title: Introducing the new Arduino Engineering Kit!
Post by: v_chinnici on May 21, 2018, 03:15 pm
The Arduino Engineering Kit (https://store.arduino.cc/arduino-engineering-kit) consists of three cutting-edge, Arduino-based projects and will teach students how to build modern electronic devices - challenging them intellectually and helping them develop physical engineering skills that will better prepare them to enter the commercial market following graduation. In addition to the hardware, after registering online, students and educators will have access to a dedicated e-learning platform and other learning materials. The kit also includes a one-year individual license for MATLAB and Simulink, providing the user with hands-on experience in system modeling and embedded algorithm development.

Following the global success of Arduino CTC 101, a program tailored for upper secondary schools, the Arduino Engineering Kit enables college students and educators to incorporate core engineering concepts like control systems, inertial sensing, signal and imaging processing, and robotics with the support of MATLAB and Simulink programming. These software packages are the base of industry-standard tools for algorithm development, system modeling, and simulation, all of which will be required in their future careers.

An introduction to the kit can be found here (https://youtu.be/pymRl7FCV0A).

To learn more:
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: henkadobra on Jul 01, 2018, 12:09 pm
Hi,

I have problems to connect my MKR1000 board to my MAC Computer, is there any tips to get the serial ports working? I have tried FTDI Drivers but nothing regarding USB type mini/micro does not seem to work.

Henrik
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: v_chinnici on Jul 10, 2018, 05:22 pm
Hello Henrik,

I have DM you. For assistance contact our online support :)

Best regards,
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: gdsports on Jul 18, 2018, 08:47 pm
This might be another query about the Engineering Kit. The is no publicly available information about the MKR IMU so I doubt anyone will answer this one.

https://forum.arduino.cc/index.php?topic=558709.0 (https://forum.arduino.cc/index.php?topic=558709.0)
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: v_chinnici on Jul 19, 2018, 09:52 am
This might be another query about the Engineering Kit. The is no publicly available information about the MKR IMU so I doubt anyone will answer this one.

https://forum.arduino.cc/index.php?topic=558709.0 (https://forum.arduino.cc/index.php?topic=558709.0)
Thanks gdsports! I have notified the support about this enquiry.
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: tharless on Aug 04, 2018, 04:27 pm
Where is there a forum for discussing topics and troubleshooting issues with this kit?

I have questions on another forum about how the Matlab server is having issues reconnecting to the MKR1000 board anytime there is a power transfer from the LiPo to the USB or vice versa. It is not as easy as clearing the arduino instance (i.e. clear a) and re-establishing it (i.e. a = arduino). I have to power cycle my board and that means I have to be very careful how I power up because if I switch to the LiPo battery everything stops and I have to re-initialize the board. This was just in last night's testing so I am sure there is more to come :)
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: pert on Aug 04, 2018, 06:37 pm
Where is there a forum for discussing topics and troubleshooting issues with this kit?
Here it is:
http://forum.arduino.cc/index.php?topic=559144 (http://forum.arduino.cc/index.php?topic=559144)
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: FMcNulty on Aug 06, 2018, 12:51 pm
Hello, I am having difficulty connecting to the tutorials for the Engineering Kit. Any help would be appreciated. Thanks
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: FMcNulty on Aug 07, 2018, 08:02 pm
I have been sending emails to the support team for the past few days to try and login to the learning platform - sending screenshot after screenshot with no solution in sight.  There has to be a simpler way to access the learning platform as this is just archaic. The login worked once and now there is no way to login to the platform.  It's very frustrating.
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: v_chinnici on Aug 08, 2018, 09:49 am
Hello FMcNulty,

We are really sorry you are experiencing issues with the kit. I kindly ask you to send me a private message with your email address, and we'll get in touch immediately.

Best regards,
Title: Engineering kit support is lacking in any sense of support
Post by: FMcNulty on Aug 09, 2018, 02:08 pm
Dear Madam, not having had any response from you I would kindly ask you to make contact with the support service who have been anything but helpful over the past ten days.  I am at a loss to describe the lack of support given for this Engineering kit. I only need access to the learning platform but after sending ten or twelve mails to explain what is in essence a simple difficulty.  I have sent the receipt to offer proof of purchase as the support has recently called into question my honesty.  They really have issues. Yours FMcNulty
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: v_chinnici on Aug 09, 2018, 05:09 pm
Dear Madam, not having had any response from you I would kindly ask you to make contact with the support service who have been anything but helpful over the past ten days.  I am at a loss to describe the lack of support given for this Engineering kit. I only need access to the learning platform but after sending ten or twelve mails to explain what is in essence a simple difficulty.  I have sent the receipt to offer proof of purchase as the support has recently called into question my honesty.  They really have issues. Yours FMcNulty
I have double checked internally and our support engineers are investigating the case, besides I've just sent you a private message to follow-up on your request.
It is in our interest provide the best possible customer care for all our users and clients, therefore we kindly ask you to bear with us while we investigate your case.

The receipt is mandatory for all the customers who requires support, also for a matter of warranty. We are no making any exception here, and it is not a matter of honesty. It's just the procedure.

We'll do our best to get back to you asap either here on the forum, or via the regular support channels.

Wishing you a great day.
Title: Re: Introducing the new Arduino Engineering Kit! ...can't find 2 magnets in kit
Post by: rodfoist on Aug 29, 2018, 05:44 am
Valentina,

I'm almost finished assembling the motorcycle, but my kit does not seem to have the 2 magnets (needed by the Hall sensor I believe), so the system will not work.  Can you help please?  Thanks.

Prof. Rod
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: nielyay on Sep 17, 2018, 03:37 pm
Hello,
Thanks for sharing :)
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: v_chinnici on Sep 28, 2018, 11:13 am
Valentina,

I'm almost finished assembling the motorcycle, but my kit does not seem to have the 2 magnets (needed by the Hall sensor I believe), so the system will not work.  Can you help please?  Thanks.

Prof. Rod
Hello Prof. Rod,

Please contact asap our online support at support [at] arduino.cc, including a copy of the purchase receipt.

We will get back to you asap.

Best regards,
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: Keerthikumar on Oct 28, 2018, 06:51 pm
Hi,

I brought the Arduino Engineering Kit, I tried to register online and it says the code is invalid. Can you please help me with this issue?

This is my email id : kchintha@patriots.uttyler.edu
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: v_chinnici on Nov 12, 2018, 09:55 am
 Hello Keerthikumar,

Please get in touch with our online support! support[at]arduino.cc  :)

We will support you.

Best regards,
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: Arrigon88 on Dec 19, 2018, 08:25 pm
Dear Valentina,
I would like to know when mkr IMU Shield will be available in the online market.

Best regards


Stefano Arrigoni, PhD
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: JeromeBoulbes on Dec 23, 2018, 05:57 am
Dear Arduino

The Arduino Engineering Kit FAQ states that the kit will be sold worldwide, but after adding it to my cart I am told that " This product is not available in your country." (I am in Japan)

Is this an error from the FAQ, from my localization ? 
Or is there a Japanese reseller for it ?

Or may be just a matter of timing ?

best

Jerome
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: v_chinnici on Jan 07, 2019, 02:20 pm
Hello Jerome,

Please make sure you have entered the correct store. Go to store [dot] arduino [dot] cc/usa

Best regards,
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: JeromeBoulbes on Jan 08, 2019, 11:05 am
Hello Valentina


I checked, and it is the correct store.

https://store [dot] arduino [dot] cc/usa/checkout/cart/

and the 2 following messages :
"Good news, your order is eligible for FREE Shipping!"  (thanks !)

"Some products are not available in your country. Please remove these products from the cart to proceed to checkout." (Ooops)

and my only product in the cart is this engineer kit :

"Arduino Engineering Kit
* This product is not available in your country."

Title: Re: Introducing the new Arduino Engineering Kit!
Post by: dgirman on Mar 13, 2019, 07:38 pm
My purchase of the Arduino Engineering kit, as others have posted, also did not include a back cover label with registration for online access, and Labview registration information.  I have submitted emails with purchase receipts,  to support and engkit email accounts.  How long is the norm for a response?  Any help is greatly appreciated!
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: pert on Mar 14, 2019, 06:20 am
@dgirman created a dedicated thread for their issue with the Arduino Engineering Kit:
http://forum.arduino.cc/index.php?topic=548702 (http://forum.arduino.cc/index.php?topic=548702)
Title: Re: Introducing the new Arduino Engineering Kit!
Post by: gailgongster on Apr 13, 2019, 05:40 am
I understand that buying the Arduino Engineering Kit allows me access to the various software for one year.  After the one year is up, will any software already up and running on a project continue to work?  Can you please give me some idea for the cost of extending the software licenses?