Arduino Forum

Products => Arduino Education Kits => Arduino Engineering Kit => Topic started by: dgirman on Mar 14, 2019, 05:24 am

Title: New Eng Kit doesn't have rear lead sticker with info to access online course,etc
Post by: dgirman on Mar 14, 2019, 05:24 am
My recent purchased Arduino Engineering kit doesn't have the back lid sticker with info to access online materials, Matlab serial number, and online course ware. 

I have send emails to support(at)Arduino.cc with my purchase invoice/UPS delivery info, but no response. 


Other then returning the kit, what are my options to get this resolved?
Title: Re: New Eng Kit doesn't have rear lead sticker with info to access online course,etc
Post by: pert on Mar 14, 2019, 06:20 am
Please try submitting a request for assistance with this issue via this form:
https://store.arduino.cc/store-support (https://store.arduino.cc/store-support)
Title: Re: New Eng Kit doesn't have rear lead sticker with info to access online course,etc
Post by: dgirman on Mar 14, 2019, 06:21 pm
Thank you, I just submitted a request for help to the store.
Title: Re: New Eng Kit doesn't have rear lead sticker with info to access online course,etc
Post by: pert on Mar 14, 2019, 10:25 pm
I can confirm that your request via the support form was received and is now in the support ticket queue.