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Topic: An Arduino seller in Europe to avoid (Read 6 times) previous topic - next topic

95yidg

Hi everybody,

it seems that I'm running into similar problems. I have ordered some articles beginning of March 2013 and paid immediately. A few day later my order changed status to "being sent ount".
Now almost midd of April I'm still waiting for any delivery! There was no notification on any delay or other issues.

I have sent a few mails trying to get in contact with them, using the online forms, but did never ever receive any response.
I tried to call the phone numbers in France and Switzerland, but the phone lines are always occupied and busy.

With the current experience I can not recommend to order from this company. If anything goes wrong, there seems to be no service at all.Currently It looks like that I have simply lost my money  :-(

Coding Badly

it seems that I'm running into similar problems


With alpha-crucis.com (Alpha Crucis)?

95yidg


With alpha-crucis.com (Alpha Crucis)?


Yes, with Alpha Crucis. Since 2nd week of March I'm waiting for my delivery which was posted at that time, according to the online information. For 3 weeks they are not responding to any mail.

Coding Badly


Seism0H

Hi,

actually I got a similar problem as the user above. I ordered a robot end of March and I was not able to reach the people at alpha crucis. Unfortunately, their website seems to be down since a couple of days. Is there anyone who has a solution to this problem? I doubt that arduino.cc can help me (us)...I'm afraid, I lost my money... :(.


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