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Topic: adafruit motor stepper servo shield (Read 1 time) previous topic - next topic

philbona

hello all,

I recently bought the motor stepper servo, (28-june)
I am really disappointed as I didn't receive all the parts,
missing 2 capacitors
             the 3 mP
             and 1 3wires connector.

I sent an email to arduino and  ....

no answer yet.

Does someone had this kind of trouble and how arduino is reacting?

thanks for answer,

cr0sh

First off - where did you purchase the shield (post the link)?

Regardless, the vendor is who you should be contacting; if email doesn't work, try calling them on the phone (if possible).
I will not respond to Arduino help PM's from random forum users; if you have such a question, start a new topic thread.

philbona

thx for your answer,

I bought it at arduino store directly,
but the package has been sent from spain, not from italy, and no phone accessible.
so I am feeling that  I won't get the missing part
reason why I post on this forum to see if I am the only or if this is current with arduino.


dxw00d


philbona

http://store.arduino.cc/eu/index.php

dxw00d

It might be worth posting this on the 'Website and Forum' forum - http://arduino.cc/forum/index.php/board,24.0.html.  The owners tend to read posts there. Hopefully, they'll pick it up and investigate.

philbona

I must thank arduino, they just sent me a mail confirming they are sending me a new complete set,

Good post-sales support, I really appreciate.

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