update for me:
iTeadStudio = F
(I am completely, 100%, PISSED OFF right now too!)
my last order had some problems with them.. (shipping slow.. but not even emailing me telling me anything, accepted? completed? shipped?.... apologized..moved on)..
now I have placed another order.. (over chinese new year).. so I new it wouldnt start until 17th of Feb....
Since then.. I ordered, paid.. and there is no entry/order history in my account on the website..?? (no order history)
although they have taken the money from PayPal account?
I emailed asking about the order? why not showing up? status?..etc.. got 1 reply saying (quoted) "Sorry about this condition. We've checked with the transation ID and it's received. And we've fabricated all the files. Sorry for the long delay and we will ship your order today or tomorrow."
I have emailed using their contact forms, help forms, on-line emails.. and Sunny, John & Wendy directly..
all emails have gone without any responses......(zero)
NO emails to say designs were accepted, designs were done.. designs were shipped.. and no tracking number!!
To top it all off.. I paid for the fast $29.00 FEDEX shipping too!.. but since the order was lost, not done in time and no communication was given.. that was a complete waste too!
Just an FYI people.. iTeadStudio custom server/quality has left the building!
I hate feeling 'burned' liek this.. (espeically when I have posted good reviews about them in the past, and have sent many customers/friends there to get pcbs done too)
well all thats stops now.. no more support form me until they can fix this:
I suggest using:
(very similar to iTeadStudio)http://www.seeedstudio.com/depot/fusion-pcb-service-p-835.html
Sitopway (Technology Limited) -
(new, but has bigger pcb size for their smallest package/cost compared to the two above)http://www.sitopway.com/en/index.php
again iTeadStudio = terrible service lately!!
(seems like every since iMall took over.. things have been crap)
Wendy, Sunny, John & Sales @iteadstudio.com can all be fired as far as Im concerned...
Not one of them can or have done their job.
go somewhere else, that will actually email you back or delivery your product to you.
iteadStudio (as of now) = thieves & liars..