Pages: [1] 2   Go Down
Author Topic: What to do about members who consistantly give wrong advice?  (Read 3059 times)
0 Members and 1 Guest are viewing this topic.
Manchester (England England)
Offline Offline
Brattain Member
*****
Karma: 513
Posts: 31529
Solder is electric glue
View Profile
WWW
 Bigger Bigger  Smaller Smaller  Reset Reset

The title says it all. There are some members who consistently give wrong or bad advice.
Of course this is shouted down by the more knowledgeable members and they normally go away. However, I know that new comers do not like this and what ever is said the bad stuff dilutes the perceived quality of the good stuff.

But there is one member a the moment with over 900 posts in less than two month and that makes him most prolific. He is persistent in giving bad advice that I think is designed to confuse a beginner. Often there is a miss directed grain of truth in what he says, other times it is totally wrong. I get the impression he like to be controversial and presents himself as being greatly experienced, but he never defends his bad advice.

So as a community what should we do, if anything, about him?

On one hand is the freedom of speech aspect, on the other he is misleading a lot of beginners and diluting the quality of this excellent forum.

What do other think about this?
Logged

nr Bundaberg, Australia
Offline Offline
Tesla Member
***
Karma: 121
Posts: 8458
Scattered showers my arse -- Noah, 2348BC.
View Profile
WWW
 Bigger Bigger  Smaller Smaller  Reset Reset

Hmmm that's a tough one and I don't have an answer.

Maybe a "three strikes" policy. But who decides, and what constitutes a "strike"?

My wife is a moderator on another forum, she keeps a log of bad behaviour which has yet to be put to use. It's a lot of extra work I would think but she's an "admin" type and doesn't mind.

______
Rob
Logged

Rob Gray aka the GRAYnomad www.robgray.com

Left Coast, CA (USA)
Offline Offline
Brattain Member
*****
Karma: 331
Posts: 16540
Measurement changes behavior
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

The title says it all. There are some members who consistently give wrong or bad advice.
Of course this is shouted down by the more knowledgeable members and they normally go away. However, I know that new comers do not like this and what ever is said the bad stuff dilutes the perceived quality of the good stuff.

But there is one member a the moment with over 900 posts in less than two month and that makes him most prolific. He is persistent in giving bad advice that I think is designed to confuse a beginner. Often there is a miss directed grain of truth in what he says, other times it is totally wrong. I get the impression he like to be controversial and presents himself as being greatly experienced, but he never defends his bad advice.

So as a community what should we do, if anything, about him?

On one hand is the freedom of speech aspect, on the other he is misleading a lot of beginners and diluting the quality of this excellent forum.

What do other think about this?

Not an easy situation to try and improve on. Just banning a member doesn't prevent one from just rejoining under a new ID, plus I am a pretty strong believer and defender of 'freedom of speech'. So I guess personally I'll just continue to respond to those posts that I feel are particular misleading or outright incorrect. This specific member doesn't seem to be the classic 'troll' like poster in that as you say she/he doesn't tend to respond to questions or any attempt to justify or defend his/her assertions, or the few times he/she does respond again it's never quite clear who or what comment he or she is responding to. Maybe it's just a drinking problem?  smiley-wink

Other's thoughts?

Lefty
« Last Edit: November 12, 2012, 12:58:23 pm by retrolefty » Logged

Global Moderator
Netherlands
Offline Offline
Shannon Member
*****
Karma: 170
Posts: 12480
In theory there is no difference between theory and practice, however in practice there are many...
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset


First thing that came in my mind was that I have given some incorrect answers or code with errors too, which were corrected by others.
Most of the time I adjusted my answers / code with an apology or I let the code as is and posted new improved (with better errors:) to show how progress is made.
In short I act upon corrections.

Think if someone does not react on corrections I would start sending PM to the account to discuss the situation and to help him/her to improve his/her answers.

If I would get a PM for every wrong answer I would think twice before I posted something I was not sure of. But if it would help for him/her?
Logged

Rob Tillaart

Nederlandse sectie - http://arduino.cc/forum/index.php/board,77.0.html -
(Please do not PM for private consultancy)

Canada
Offline Offline
Sr. Member
****
Karma: 0
Posts: 318
Sometimes teaching, always learning,
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

I browse another forum (aviation related), and there's a similar member there as well. His posts are filled with garble and mixed up facts and ideas. Nobody takes him seriously though, and his babble is great for the entertainment factor.

On here though, it's more difficult for a new member to sort out the truth from the "sort of" truth, especially when their knowledge of the subject in question is non-existent. An idea might be to encourage members to post links/diagrams when they want to give advice, and encourage new members to back up the answers they get here with other sources.
Logged


Offline Offline
Newbie
*
Karma: 0
Posts: 29
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

Every member has A status depending on the posts he made, we used that on another forum the set back someone who didn't deserve this status.
It's A lot of work for A moderator at A forum this big, another solution would be:
Let the status depend on like / dislike button so all the members can help rating someone who gives good answers.
This way you can mess up once or twice, but you are allowed to correct your status by giving better answers next time.
Logged

Global Moderator
UK
Offline Offline
Brattain Member
*****
Karma: 240
Posts: 24424
I don't think you connected the grounds, Dave.
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

Quote
Let the status depend on like / dislike button so all the members can help rating someone who gives good answers
I'm not a fan of +/- karma - last time it was tried, it all got a bit petty, and besides, a newbie might add karma when they don't realise the implications.

However, as a moderator, I am allowed (required, even) to delete posts which mislead or add nothing to the discussion, which I am happy to do if people will point them out to me (I don't read all the posts on the forum).

Use the "Report to moderator" control to be found on every post.
Logged

"Pete, it's a fool looks for logic in the chambers of the human heart." Ulysses Everett McGill.
Do not send technical questions via personal messaging - they will be ignored.

Global Moderator
Offline Offline
Brattain Member
*****
Karma: 452
Posts: 18694
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

The person to whom I think you are referring has a karma of 16 right now, which is more than some who post sensible advice. This is why I think karma is a waste of time.

I'm not sure there is a simple solution. Some of the stuff he (she?) says aren't totally correct, but you could say that about a few other posters.

Perhaps if the moderators send a PM when things are clearly incorrect, or at least, not provably correct, just to slow him/her down.
Logged

UK
Offline Offline
Faraday Member
**
Karma: 16
Posts: 2883
Gorm deficient
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

I suspect the subject is an avrfeaks reject, and thought s/he would take it out on the noobs here.
Logged

Per Arduino ad Astra

Boston Suburbs
Offline Offline
God Member
*****
Karma: 14
Posts: 955
I am above your silly so-called "Laws", Mister Ohm.
View Profile
WWW
 Bigger Bigger  Smaller Smaller  Reset Reset

That would be a new low, even for that Nerd Barbecue (nothing but weenies and flamers).  As always, I am proud to say that in thirty plus years of forums and websites, I have only been banned from ONE.. avrfreaks.. for the crime of pushing back on a MODERATOR who responded to my FIRST POST (an introduction, in the forum labelled "off topic") with profanity and nasty remarks about how I ought to "go where all the F*&%&^% idiots go, over at the Arduino site".  There is a reason that even Atmel has distanced themselves from that "warm spot" in the gene pool...

Is this poster actually giving bad advice intentionally?  I would make a point of informing him that it won't be tolerated, and if it continues, take it as an intentional attack and just lock him down for a while. 
Logged

When the testing is complete there will be... cake.

Left Coast, CA (USA)
Offline Offline
Brattain Member
*****
Karma: 331
Posts: 16540
Measurement changes behavior
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

That would be a new low, even for that Nerd Barbecue (nothing but weenies and flamers).  As always, I am proud to say that in thirty plus years of forums and websites, I have only been banned from ONE.. avrfreaks.. for the crime of pushing back on a MODERATOR who responded to my FIRST POST (an introduction, in the forum labelled "off topic") with profanity and nasty remarks about how I ought to "go where all the F*&%&^% idiots go, over at the Arduino site".  There is a reason that even Atmel has distanced themselves from that "warm spot" in the gene pool...

Actually there has been a real improvement in user friendliness in recent times on the avrfreaks site. They have really started to apply peer pressure to the members that use to like to flame noobs and almost anything Arduino. They have seen the light and have really cleaned up the behaviour on the site as whole, still an occasional flame but the normal users do a pretty good job on pushing back on such behaviour. I still most just 'read the mail there' and don't often post unless I have a 'real intelligent questions' to ask.  smiley-grin  

Is this poster actually giving bad advice intentionally?  I would make a point of informing him that it won't be tolerated, and if it continues, take it as an intentional attack and just lock him down for a while.  
Logged

nr Bundaberg, Australia
Offline Offline
Tesla Member
***
Karma: 121
Posts: 8458
Scattered showers my arse -- Noah, 2348BC.
View Profile
WWW
 Bigger Bigger  Smaller Smaller  Reset Reset

Yeah I think Freaks is OK these days, like Lefty I really just lurk unless an interesting topic comes up but I don't see too much goings on.

_____
Rob
Logged

Rob Gray aka the GRAYnomad www.robgray.com

Pittsburgh, PA, USA
Offline Offline
Faraday Member
**
Karma: 58
Posts: 4024
I learn a bit every time I visit the forum.
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

edit: (okay, found out about the karma, no need to answer)

John_S... Gaston? At least here if the code don't run, people will know.
« Last Edit: November 15, 2012, 01:10:07 am by GoForSmoke » Logged

Examples can be found in your IDE.

nr Bundaberg, Australia
Offline Offline
Tesla Member
***
Karma: 121
Posts: 8458
Scattered showers my arse -- Noah, 2348BC.
View Profile
WWW
 Bigger Bigger  Smaller Smaller  Reset Reset

Quote
Just what are the implications of forum karma?
None AFAIK. Just some kudos for those with large numbers and an implied inference (is there any other type of inference?) that they have been helpful.

That said some very knowledgeable members can be a bit terse and presumably get fewer karmas even though they are helpful.

As we've said all along, it's not a very useful metric for anything. At least we don't have the minus karma button any more, that was a total farce.

_____
Rob
« Last Edit: November 15, 2012, 01:05:40 am by Graynomad » Logged

Rob Gray aka the GRAYnomad www.robgray.com

Manchester (England England)
Offline Offline
Brattain Member
*****
Karma: 513
Posts: 31529
Solder is electric glue
View Profile
WWW
 Bigger Bigger  Smaller Smaller  Reset Reset

Quote
That said some very knowledgeable members can be a bit terse
What!
Logged

Pages: [1] 2   Go Up
Jump to: