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[Reply #15 on:]

I was told there is a "new topic" button but I'm unable to find it.

Go to the main topic page like below and there it is along the green stripe near the top of the page.

http://arduino.cc/forum/index.php/board,14.0.html

[Reply #16 on:]

Thank you very much.  I have seen the new topic button before it's just hard to find   Do you have any documentation on the other information in my post?

[Reply #17 on:]

Thank you very much.  I have seen the new topic button before it's just hard to find   Do you have any documentation on the other information in my post?

You need to start a new topic to discuss your particular issues.