To quote that page:
Next, you are going to use your Ohm meter to find out which pins are connected to which keys. The first thing to do is count how many pins are on your keypad (as seen in the photo below.) The photo is showing 14 pins though not all of the pins are used. Don't worry, once you've completed this procedure you will know which pins are unused and can be ignored.
They are only showing one keypad by way of illustration - you can't even find out what type it is so yours
is likely to be different anyway. Having more signals on a connector that are necessary is a sign that that
style of connector is used on different kinds of keypad (some of which need more pins, perhaps for back lighting