one of the pcbs Im 'waiting on/having trouble' with a custom shaped one..
My other orders have been as you outlined..
(last one got emails..etc.. but there was shipping problem)
chalked it up to 'fluke'.. every thing else had been identical to previous orders/times..
this time though.. no order accepted email, no fab email.., no done/shipping..nothing..
however the 'staff' had verified, asked for PayPal trans..etc.... just never sent me tracking number...
I decicded to look at my order history on the site... (nothing there either)
check paypal.. money was sent/accepted... emailed some more..
then came the odd answers/excuse (lost order, was fab'd but they lost it, looking for it, moved offices, PayPal problems..etc)...then silence..lol..
I mean if it got lost.. (fine, whatever).. say that...
but each staff member had conflicting emails/answers.. all claiming it had shipped or was shipping tomorrow! hahaha..
but still no tracking number, nothing.

if its lost, tell me so I can order elsewhere..
Im not sure what to say at this point.