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Topic: Windows recognizes Arduino but wont assign COM port (Read 2 times) previous topic - next topic

ukeri

Louis,

Yes and yes.  Those two are connected together.  I do NOT have the Ethernet PoE to be more specific.

The hardware Ids are
"USB\VID_2341&PID_003B&REV_0001"
"USB\VID_2341&PID_003B"

Matt

Louis Davis

Under the Drivers tab, what information does it display for Driver Provider, Date, Version, etc?
What is the Device Status on the General tab?

What version of Win7, 32 bit or 64 bit? Service Pack?

ukeri

Driver Provider: Arduino LLC (www.arduino.cc)
Driver Date: 1/1/2013
Driver Version: 1.0.0.0
Digital Signer: Arduino LLC

Device type: Ports (COM & LPT)
Manufacturer: Arduino LLC (www.arduino.cc)
Location: PORT_#0001.Hub_#0004

Windows 7 Professional, SP1.



I went into the event log and I found this error when trying to manually switch the arduino to COM4.

Faulting application name: mmc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3f1
Faulting module name: MsPorts.dll, version: 6.1.7600.16385, time stamp: 0x4a5bc616
Exception code: 0xc0000005
Fault offset: 0x00006e87
Faulting process id: 0x12d8
Faulting application start time: 0x01ce24bc8918ccbc
Faulting application path: C:\Windows\system32\mmc.exe
Faulting module path: C:\Windows\system32\MsPorts.dll
Report Id: b53029e2-90b9-11e2-8f55-90fba6e581b8

maybe that will help.  It is the latest lead I have to try and track something down. 

Matt

Louis Davis

Please attach your c:\Windows\inf\SetupAPI.dev.log file.
This may have some more clues to the problem you are having.

ukeri


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