3 days did not find a solution, please help me thank you

My the win7 system running arduino when clicking on the program after a similar welcome interface, about 10 seconds after the disappearance of the other interface (the program's main interface), after the disappearance of the interface does not appear as if the program automatically end --------- in the arduino folder appear a text file called hs_err_pid1392 the contents of the file are as follows:
A fatal error has been detected by the Java Runtime Environment:

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000040, pid=1392, tid=1396

JRE version: 6.0_16-b01

Java VM: Java HotSpot(TM) Client VM (14.2-b01 mixed mode windows-x86 )

Problematic frame:

C 0x00000040

If you would like to submit a bug report, please visit:

Bug Report

--------------- T H R E A D ---------------

Current thread (0x014b9000): JavaThread "main" [_thread_in_Java, id=1396, stack(0x00130000,0x00180000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000040

Registers:
EAX=0x00000040, EBX=0x00000015, ECX=0x00000080, EDX=0x00000040
ESP=0x0018acd7, EBP=0x0017f6fc, ESI=0x0bb00b97, EDI=0x0017f720
EIP=0x00000040, EFLAGS=0x00010202

Top of Stack: (sp=0x0018acd7)
0x0018acd7: 00000000 00000000 00000000 00000000
0x0018ace7: 00000000 00000000 00000000 00000000
0x0018acf7: 00000000 00000000 00000000 00000000
0x0018ad07: 00000000 00000000 00000000 00000000
0x0018ad17: 00000000 00000000 00000000 00000000
0x0018ad27: 00000000 00000000 00000000 00000000
0x0018ad37: 00000000 00000000 00000000 00000000
0x0018ad47: 00000000 00000000 00000000 00000000

Instructions: (pc=0x00000040)
0x00000030:

A fatal error has been detected by the Java Runtime Environment:

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000040, pid=1392, tid=1396

JRE version: 6.0_16-b01

Java VM: Java HotSpot(TM) Client VM (14.2-b01 mixed mode windows-x86 )

Problematic frame:

C 0x00000040

If you would like to submit a bug report, please visit:

Bug Report

--------------- T H R E A D ---------------

Current thread (0x014b9000): JavaThread "main" [_thread_in_Java, id=1396, stack(0x00130000,0x00180000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000040

Registers:
EAX=0x00000040, EBX=0x00000015, ECX=0x00000080, EDX=0x00000040
ESP=0x0018acd7, EBP=0x0017f6fc, ESI=0x0bb00b97, EDI=0x0017f720
EIP=0x00000040, EFLAGS=0x00010202

Top of Stack: (sp=0x0018acd7)
0x0018acd7: 00000000 00000000 00000000 00000000
0x0018ace7: 00000000 00000000 00000000 00000000
0x0018acf7: 00000000 00000000 00000000 00000000
0x0018ad07: 00000000 00000000 00000000 00000000
0x0018ad17: 00000000 00000000 00000000 00000000
0x0018ad27: 00000000 00000000 00000000 00000000
0x0018ad37: 00000000 00000000 00000000 00000000
0x0018ad47: 00000000 00000000 00000000 00000000

Instructions: (pc=0x00000040)
0x00000030:

A fatal error has been detected by the Java Runtime Environment:

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000040, pid=1392, tid=1396

JRE version: 6.0_16-b01

Java VM: Java HotSpot(TM) Client VM (14.2-b01 mixed mode windows-x86 )

Problematic frame:

C 0x00000040

If you would like to submit a bug report, please visit:

Bug Report

--------------- T H R E A D ---------------

Current thread (0x014b9000): JavaThread "main" [_thread_in_Java, id=1396, stack(0x00130000,0x00180000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000040

Registers:
EAX=0x00000040, EBX=0x00000015, ECX=0x00000080, EDX=0x00000040
ESP=0x0018acd7, EBP=0x0017f6fc, ESI=0x0bb00b97, EDI=0x0017f720
EIP=0x00000040, EFLAGS=0x00010202

Top of Stack: (sp=0x0018acd7)
0x0018acd7: 00000000 00000000 00000000 00000000
0x0018ace7: 00000000 00000000 00000000 00000000
0x0018acf7: 00000000 00000000 00000000 00000000
0x0018ad07: 00000000 00000000 00000000 00000000
0x0018ad17: 00000000 00000000 00000000 00000000
0x0018ad27: 00000000 00000000 00000000 00000000
0x0018ad37: 00000000 00000000 00000000 00000000
0x0018ad47: 00000000 00000000 00000000 00000000

Instructions: (pc=0x00000040)
0x00000030:

one.jpg

Remove JAVA completely and reinstall it would be my first step. Did you do that?

Actually I would reinstall the whole Arduino package, since the Java it's using is the one that comes with the package.

If you are able to change directory and run programs from the command prompt, I would go into the java\bin directory under the Arduino directory and try to launch java -version from there, just to see if java is somehow corrupted. You can also get some informative message by running arduino.exe --l4j-debug. It should create a file launch4j.log in the current directory.

My the win7 system running arduino when clicking on the program after a similar welcome interface, about 10 seconds after the disappearance of the other interface (the program's main interface), after the disappearance of the interface does not appear as if the program automatically end --------- in the arduino folder appear a text file called hs_err_pid1392 the contents of the file are as follows:
A fatal error has been detected by the Java Runtime Environment:

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000040, pid=1392, tid=1396

JRE version: 6.0_16-b01

Java VM: Java HotSpot(TM) Client VM (14.2-b01 mixed mode windows-x86 )

Problematic frame:

C 0x00000040

If you would like to submit a bug report, please visit:

Bug Report

--------------- T H R E A D ---------------

Current thread (0x014b9000): JavaThread "main" [_thread_in_Java, id=1396, stack(0x00130000,0x00180000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000040

Registers:
EAX=0x00000040, EBX=0x00000015, ECX=0x00000080, EDX=0x00000040
ESP=0x0018acd7, EBP=0x0017f6fc, ESI=0x0bb00b97, EDI=0x0017f720
EIP=0x00000040, EFLAGS=0x00010202

Top of Stack: (sp=0x0018acd7)
0x0018acd7: 00000000 00000000 00000000 00000000
0x0018ace7: 00000000 00000000 00000000 00000000
0x0018acf7: 00000000 00000000 00000000 00000000
0x0018ad07: 00000000 00000000 00000000 00000000
0x0018ad17: 00000000 00000000 00000000 00000000
0x0018ad27: 00000000 00000000 00000000 00000000
0x0018ad37: 00000000 00000000 00000000 00000000
0x0018ad47: 00000000 00000000 00000000 00000000

Instructions: (pc=0x00000040)
0x00000030:

which ide version?

Please do not double post. You were offered some suggestions, how did they go?

My Arduino version 1.0.4 above you solutions have been tried, but still does not solve the problem, you have feasible solution ------- Thank you

Errors like # C 0x00000040 usually are related to low-level issues such as bad drivers or hardware errors. If you have external devices connected to the PC (including the Arduino) disconnect them before retrying. I don't expect the IDE will start, but it's worth making the attempt.

Then I would go to the device manager and look for devices having problems, red or yellow icons, and update their drivers or uninstall them. I would not exclude that the root cause of the error is a damaged RAM, or obsoleted drivers for your monitor. This may happen especially if Windows 7 was installed as an upgrade over a previous Windows version.

I would also look at the system error log, which may show "hidden" errors that do not appear on screen, and use the directx diagnostic tool (dxdiag) for diagnosing problems with the display. If you can program in Java you may try building and running a simple application, otherwise you may download an already compiled one such as www.jedit.org. I don't expect it will run, but that would confirm that it is a system issue and not an Arduino one.

spatula Many thanks for your answer, I will follow your advice to test, I hope this mortal problem to lift ------- thank you again