Pasword reset doesnt work

I didnt play with arduino for a while, and so i didnt use my account PGT not anymore
I tried to login today, forgot the password, and wanted to reset.
Since i never recieved a password reset Email, i wasnt able to reset my password, thus i created a new one.
I would prefer to us my old acount again, but i cannt please help site admin

Did you check your hotmail account for the email or your yahoo account?

Did you enter the correct account name (it is not PGT)?