I can understand the points both of you bring up. but I should bring up that this is a community for non professionals to come seek ideas and help. The reference material isn't always good at explaining things when you don't speak the language (engineerinese) and you need someone to help you understand it, it is also difficult to search for topics that have relevance to your situation when you aren't even sure where to look. all of this can be very frustrating for a new member which may lead to the attitude in the OP.
Sure it can be hard to find some help you need.
But then you are the one in need of that help, coming in with an attitude and offending any users who would otherwise help doesn't help you getting that help.
So read the manual for the forum before crying for help.
Use that information to ask a clear question with all information needed to get answers.
What's so hard about that ?
There will be no attitude back if you just halfway try to do this, and you will be pointed to the missing information.
I will refer you to the article online about the difference between "Customer and employee" just replace customer with newbie and employee with experienced forum goer. Even if you aren't paid and volunteer your time here, you are here to help with progress. the information here and resources here are invaluable to some. consider all this before going off on someone for posting.
You don't seem to know why i'm here.
I'm here to learn.
And i have found out i can learn a lot by having a look at other people's questions and trying to answer them.
I might not always come up with the right answer or even the right direction, but that's what i learn from.
Then comparing between customer / employee and newbie / other members doesn't fly.
Recently there was some member demanding the community to satisfy his needs as if he was at some service desk of a warehouse where he bought some device and had trouble connecting all wires.
There are people demanding the forum or site to work the way they would like it demanding some administrator to change it within 1 day.
Those are people who don't bother and/or care how stuff works.
The forum is a piece of software that was not created by the administrators over here.
They have to work with what is available (and do so in their time off work).
Some members do not understand that, while demanding certain functionality.
That's just unrealistic.
if i see a topic re post i usually just direct them to the previous topic and explain where they can find the information. its just common courtesy.
That assumes you have seen the original topic and know its entire content.
There's a difference between that and knowing the issue has been discussed several times.