this forum is on the Arduino.cc domain and linked under the support tab
5) Post your code (with code tags!). Post schematics. If it helps, post a picture of your circuit. Make sure those images are reasonably sized.
there are times when i witness someone posting a question, following most if not all the guidelines. where the problem may be simple but there are conflicting views and the reply is"Well you must be def, dumb and blind, the answer is right there in front of you numb nuts." with out any kind of solution or real help. Or even better, when the OP has some experience and is looking for a second opinion but the other person comes on with a very arrogant and belittling response. I have witnessed these in numerous posts, this included a moderator.
I have yet to see any time someone get abusive without being called on it and remedies taken but then I haven't read most of the threads and you seem to have seen what I have not.