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Topic: anyone home at Fundamental Logic? (Read 899 times) previous topic - next topic

kg4wsv

Anyone heard from Fundamental Logic (spiff?) ?  I placed an order a week and a half ago, and there's been no feedback and no response to my email.

-j


HULK

I have also not had any reaspons for that period of time from fundamental logic  :-?


Digger450

I wouldn't worry too much, Spiff has always sent my stuff.  It does take quite a while for it to get across the border though.

kg4wsv

I wasn't really worried about transit time (I realize it's coming from north of the border, and we've gotta watch what those Canadians might be sending across :| ), I was more worried about a) no indication that the order for stuff that's in stock has shipped after almost 2 weeks, and b) my email saying "hey, anybody there?" has gone unanswered.

Too bad, I'm taking a couple of days off work, and it would have been nice to have the stuff to play with.  guess i'll just have to go etch some boards instead.

-j


kg4wsv

Followup: I just got an email from fundamental logic.  They tell me that my order shipped 3 days after I placed it, and that a server move has caused some communications issues for them.

-j


HULK

#5
Nov 10, 2008, 09:17 pm Last Edit: Nov 10, 2008, 09:17 pm by HULK Reason: 1
I also got good feedback now from fundamental logic.

elir.hooten

this is disheartening...placed an order over a week ago and I haven't heard a thing. I'm hoping it just magically shows up at my door tomorrow or the next day...

In the meantime, perhaps I'll send them another 'is anybody out there?' e-mail. I'll post back here once the issue gets resolved.

kg4wsv

Well, after my delayed feedback, I waited and waited and thought bad thoughts about US customs delaying my package, since FL had assured me it shipped on Oct 30.

Then, on Nov 24, I got a pair of messages (one from paypal and one from them) telling me my package has shipped.  What????  I emailed them to try and find out what the deal is, but no response.
*sigh*

-j


elir.hooten

i got my stuff today. I paid for the eight day shipping and got it in about 12 days. Not too bad considering it had to cross the border.

I never did get an e-mail response from them, though.

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