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Topic: Window 7 x64 unable to access Arduino MEGA 2560.inf (Read 10442 times) previous topic - next topic

Capacea

Hi
This morning I have bought a Arduino MEGA 2560. I tried it on my PC that I work on and it kept blinking the led. Tried uploading a sketch... no result.
Tried installing the driver and windows shows up an error that says "Access is denied".
Tried the board on my laptop which runs Windows Xp and it works great.
What can I do to solve this problem?

Thanks

PaulS

Quote
Tried installing the driver and windows shows up an error that says "Access is denied".

Login in as administrator, then.

Capacea

I have tried to do that and I get the same result. Even tried to do this in safe mode.
I am the administrator of the computer. It has only one account.

PaulS

We'd need to know a bit more about exactly what you are doing. The post title specifically refers to the Arduino Mega 2560.inf file, but your post does not. Windows is not particularly helpful with many of its error messages.

"Access is denied" is a prime example. Access to what? What kind of access? Denied by who? Why?

Quote
Tried installing the driver and windows shows up an error

Can you describe exactly what you did? Screen shots would be nice.

I had no problems installing and using the software on Win 7, 64 bit, although I do not have a Mega (yet).

Capacea

Okay the things I have tried are:
-plug in Arduino mega 2560 and let windows solve the problem ... that did not work.
-plug in Arduino and try installing from device manager using .inf file and i get http://img143.imageshack.us/i/captureot.png/
-try the same thing but in safe mode same error

Thanks

Capacea

I forgot to mention that when I tried installing in device manager, I was doing it manually, pointing the way to the .inf file.
Also tried doing it automatically but it was no good. 


PaulS

I'm bookmarking that page for when my Mega arrives. Seems like a really dumb decision on Microsoft's part to decide that drivers will be encrypted. Who's key are they expecting to have been used?

zon

I have the same Problem you have but in my case, I can't choose the option "encrypt contents to secure data" and I have no clue how to fix that.  FYI i have an arduino uno not an arduino mega. Could you help me on this problem.  I can't get my uno to communicate with my computer.

Thanks

Capacea

If you go to Device Manager and plug in the Uno, what shows up? USB Serial Device or Unknown Device or Arduino Uno with exclamation mark?
If you have USB Serial Device, I got that for Windows XP with the duemilanove, you should install the above driver, this is not the case since it does not have the FTDI chip.
If you have unknown device, that is what happened with Mega on Windows 7, I had to install the USB to serial COM driver, and the it showed the Arduino Mega with exclamation mark and installed the Mega using the .inf file.

Hope this helps.
Good Luck 


If you go to Device Manager and plug in the Uno, what shows up? USB Serial Device or Unknown Device or Arduino Uno with exclamation mark?
If you have USB Serial Device, I got that for Windows XP with the duemilanove, you should install the above driver, this is not the case since it does not have the FTDI chip.
If you have unknown device, that is what happened with Mega on Windows 7, I had to install the USB to serial COM driver, and the it showed the Arduino Mega with exclamation mark and installed the Mega using the .inf file.

Hope this helps.
Good Luck 



My Encrypt button is greyed out

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