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[on:]

I have a new Arduino UNO R3 that I'm trying to work with and I can't get a single sketch to upload.  I followed the installation guide (I'm running win7 x64).  When updating the drivers everything worked fine.  I can see the listing for the arduino in device manager as "Arduino UNO R3 (COM3)".

In the IDE my device is set at Arduino UNO and my COM port is set to 3.  The green power light is on on the board and the orange LED is blinking.  If I hit the upload button (for the blink example) I get:
avrdude: ser_send(): write error: sorry no info avail

If I hold down shift while clicking upload (like the troubleshooting guide says to do), I get:
avrdude: usbdev_open(): did not find any USB device "usb"

Running the IDE as administrator doesn't make a difference.  Any ideas?  This is really frustrating.

[Reply #1 on:]

I enabled verbose output on upload and this is what I got....it looks like some communication with the device is happening....



Binary sketch size: 1026 bytes (of a 32256 byte maximum)
C:\Program Files (x86)\arduino-1.0\hardware/tools/avr/bin/avrdude -CC:\Program Files (x86)\arduino-1.0\hardware/tools/avr/etc/avrdude.conf -v -v -v -v -patmega328p -carduino -P\\.\COM3 -b115200 -D -Uflash:w:C:\Users\username\AppData\Local\Temp\build2370847195854850872.tmp\Blink.cpp.hex:i

avrdude: Version 5.11, compiled on Sep  2 2011 at 19:38:36
         Copyright (c) 2000-2005 Brian Dean, http://www.bdmicro.com/
         Copyright (c) 2007-2009 Joerg Wunsch

         System wide configuration file is "C:\Program Files (x86)\arduino-1.0\hardware/tools/avr/etc/avrdude.conf"

         Using Port                    : \\.\COM3
         Using Programmer              : arduino
         Overriding Baud Rate          : 115200
avrdude: Send: 0 [30]   [20]
avrdude: Send: 0 [30]   [20]
avrdude: Send: 0 [30]   [20]
avrdude: Recv: . [14]
avrdude: Recv: . [10]
         AVR Part                      : ATMEGA328P
         Chip Erase delay              : 9000 us
         PAGEL                         : PD7
         BS2                           : PC2
         RESET disposition             : dedicated
         RETRY pulse                   : SCK
         serial program mode           : yes
         parallel program mode         : yes
         Timeout                       : 200
         StabDelay                     : 100
         CmdexeDelay                   : 25
         SyncLoops                     : 32
         ByteDelay                     : 0
         PollIndex                     : 3
         PollValue                     : 0x53
         Memory Detail                 :

                                  Block Poll               Page                       Polled
           Memory Type Mode Delay Size  Indx Paged  Size   Size #Pages MinW  MaxW   ReadBack
           ----------- ---- ----- ----- ---- ------ ------ ---- ------ ----- ----- ---------
           eeprom        65    20     4    0 no       1024    4      0  3600  3600 0xff 0xff
                                  Block Poll               Page                       Polled
           Memory Type Mode Delay Size  Indx Paged  Size   Size #Pages MinW  MaxW   ReadBack
           ----------- ---- ----- ----- ---- ------ ------ ---- ------ ----- ----- ---------
           flash         65     6   128    0 yes     32768  128    256  4500  4500 0xff 0xff
                                  Block Poll               Page                       Polled
           Memory Type Mode Delay Size  Indx Paged  Size   Size #Pages MinW  MaxW   ReadBack
           ----------- ---- ----- ----- ---- ------ ------ ---- ------ ----- ----- ---------
           lfuse          0     0     0    0 no          1    0      0  4500  4500 0x00 0x00
                                  Block Poll               Page                       Polled
           Memory Type Mode Delay Size  Indx Paged  Size   Size #Pages MinW  MaxW   ReadBack
           ----------- ---- ----- ----- ---- ------ ------ ---- ------ ----- ----- ---------
           hfuse          0     0     0    0 no          1    0      0  4500  4500 0x00 0x00
                                  Block Poll               Page                       Polled
           Memory Type Mode Delay Size  Indx Paged  Size   Size #Pages MinW  MaxW   ReadBack
           ----------- ---- ----- ----- ---- ------ ------ ---- ------ ----- ----- ---------
           efuse          0     0     0    0 no          1    0      0  4500  4500 0x00 0x00
                                  Block Poll               Page                       Polled
           Memory Type Mode Delay Size  Indx Paged  Size   Size #Pages MinW  MaxW   ReadBack
           ----------- ---- ----- ----- ---- ------ ------ ---- ------ ----- ----- ---------
           lock           0     0     0    0 no          1    0      0  4500  4500 0x00 0x00
                                  Block Poll               Page                       Polled
           Memory Type Mode Delay Size  Indx Paged  Size   Size #Pages MinW  MaxW   ReadBack
           ----------- ---- ----- ----- ---- ------ ------ ---- ------ ----- ----- ---------
           calibration    0     0     0    0 no          1    0      0     0     0 0x00 0x00
                                  Block Poll               Page                       Polled
           Memory Type Mode Delay Size  Indx Paged  Size   Size #Pages MinW  MaxW   ReadBack
           ----------- ---- ----- ----- ---- ------ ------ ---- ------ ----- ----- ---------
           signature      0     0     0    0 no          3    0      0     0     0 0x00 0x00

         Programmer Type : Arduino
         Description     : Arduino
avrdude: Send: A [41] . [80]   [20]
avrdude: Recv: . [14]
avrdude: Recv: . [03]
avrdude: Recv: . [10]
avrdude: Send: A [41] . [81]   [20]
avrdude: Recv: . [14]
avrdude: Recv: . [04]
avrdude: Recv: . [10]
avrdude: Send: A [41] . [82]   [20]
avrdude: Recv: . [14]
avrdude: Recv: . [04]
avrdude: Recv: . [10]
avrdude: Send: A [41] . [98]   [20]
avrdude: Recv: . [14]
avrdude: Recv: . [03]
avrdude: Recv: . [10]
         Hardware Version: 3
         Firmware Version: 4.4
avrdude: Send: A [41] . [84]   [20]
avrdude: Recv: . [14]
avrdude: Recv: . [03]
avrdude: Recv: . [10]
avrdude: Send: A [41] . [85]   [20]
avrdude: Recv: . [14]
avrdude: Recv: . [03]
avrdude: Recv: . [10]
avrdude: Send: A [41] . [86]   [20]
avrdude: ser_send(): write error: sorry no info avail

[Reply #2 on:]

Another update - I found and tried a 3rd USB cable and that one seems to have everything working.  No idea why the other 2 don't work.

[Reply #3 on:]

Thanks for your post. It helped me out quite a bit. I was having the same problem after everything had been working well for a few days. All of a sudden I started getting the write errors you reported and could not load any sketches. After hours I was about to call the board dead. This doesn't seem to be an uncommon problem but I have yet to find any definitive answer on the web.

Based on you changing out cables I decided (because I don't happen to have any extra cables) to move to a different USB port. I moved from the one that had been working the past few days until the write error and so far everything is working good in the new USB port. I have one more port on the front and 5 on the back so after 7 more write errors I guess I need a new computer.  

I thought for sure my Uno was dead. Can't imagine where the real problem is.

I forgot to mention, the loopback test in the first post of this forum worked with no problems.