Hi everybody, after the last packaging issue I posted the other week, we used the same people to purchase a particular SMPS 5 pin chip to repair a PLC.
Say the number was yyy-2yyy, we had to wait 6-7 days cos it was not in stock in Australia, fair enough, we were repairing a batch of 15 of these PLC and only one needed this IC. So it was not urgent, ordered 10 units to keep in stock.
6 days later delivery turns up, plastic bag says yyy-2yyy, but did not contain IC, contained SIM card socket.
Looked up SIM socket, part yyy-4yyy, okay picked up out of wrong bin, phoned supplier, told them situation, fine will send correct part.
4 days later (today) delivery, plastic bag, yyy-2yyy, contents yyy-4yyy.
Phoned supplier, told story, very sorry, will ring back.
Rang back, sorry cannot supply IC out of stock not able to restock.
Now question, are they really out of stock, could be, or is the IC in some other bin, not yyy-2yyy or conveniently yyy-4yyy and they can't find it?
They are supposed to have 180 units in stock ,somewhere but can't find them.
It seems this IC is located in one warehouse only ,so that narrows it true location down.
The value of ten of these ICs is $25, so not even worth sending a work experience kid into the warehouse with a cut lunch and a pith helmet, he/she would probably turn feral before finding it.
They will, when new stock eventually arrives just put, them in the correct bin, (we hope).
There will at sometime out there be some poor sod like us, ordered a part and gets SMPS IC, hopefully not twice.