Pages: [1]   Go Down
Author Topic: software not installed or drivers  (Read 768 times)
0 Members and 1 Guest are viewing this topic.
uk
Offline Offline
Sr. Member
****
Karma: 0
Posts: 310
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

hi
im having trouble installling software, and drivers i dont think the software is properly installed its sitting in a folder on my desktop but will run from there, the drivers are not installed as there isnt anything in the serial port menu please can someone guide me through
ive had a look in the device manager think ive installed the drivers now sees the uno on com13 (dolt like that) but in the device manager it does not recgnose the uno calls it an unknown device
thank you
« Last Edit: March 26, 2012, 08:01:42 am by jonisonvespa » Logged

Austin, TX
Offline Offline
God Member
*****
Karma: 12
Posts: 524
carpe diem
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

There isn't an installer for the IDE, just unzipping it to a folder somewhere on your system is the only thing needed.
You have already done that part.

It's not clear from your post if you have followed the steps outlined in this getting started guide:
http://arduino.cc/en/Guide/Windows

If so, please post back with the steps you have tried and what specific steps you are stuck on.
Logged

uk
Offline Offline
Sr. Member
****
Karma: 0
Posts: 310
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

hi louis
thanks for the reply, i dont see a port named arduino as in the trouble shooting

You should see an open port named "Arduino UNO (COMxx)" i dont get this, "Ports (COM & LPT)" on com 13 i have updated the driver  and in the serial port on menu i get a tick on com13 is it installed?

thank you

Logged

Austin, TX
Offline Offline
God Member
*****
Karma: 12
Posts: 524
carpe diem
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

I think that step is a little misleading. A lot of people have problem at that step.

Do you see anything under Unknown Devices?

Follow the driver installation steps for the device under Unknown Devices.

The easiest way to confirm you are working with the right device is to keep device manager open and plug in the Arduino while watching the Device manager window. You should see a device appear in the list. This device is the one you need to install the drivers against.
Logged

Austin, TX
Offline Offline
God Member
*****
Karma: 12
Posts: 524
carpe diem
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

I think I misread your earlier post.
It is not clear if you are saying you see the Arduino on COM13.

If it is an Arduino UNO R1 or R2 then it will say "Communications Port" under "Ports (COM & LPT)"
If it is an Arduino UNO R3 then it will say "Arduino UNO R3" under "Ports (COM & LPT)"
Logged

uk
Offline Offline
Sr. Member
****
Karma: 0
Posts: 310
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

hi,
yes i have an unknown device, but it win says its a  Arduino Uno on comm 13, and half the details look missing.
and when you fire up software it says on the bottom right corner uno on com 13. ive tryed to open the control manager and connect ardunio in / out but can see it
« Last Edit: March 26, 2012, 10:24:32 am by jonisonvespa » Logged

uk
Offline Offline
Sr. Member
****
Karma: 0
Posts: 310
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

right i now can see the device in d/manager if i plug/unplug but its still calls it an unspecified item com 13, in the ardunio menu serial port, its ticked comm 13
is this properly installed?
thank you
Logged

Austin, TX
Offline Offline
God Member
*****
Karma: 12
Posts: 524
carpe diem
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

If you do not see the Arduino comm port under "Ports (COM & LPT)" in the device manager, then I don't believe the drivers are installed correctly.

If you open the properties for that COM13 in the device manager, what information does it show?

Since you are able to select COM13 in the Arduino IDE, are you able to download any of the example sketchs, like Blink?
Logged

uk
Offline Offline
Sr. Member
****
Karma: 0
Posts: 310
View Profile
 Bigger Bigger  Smaller Smaller  Reset Reset

hi lewis
all fine now and i can download and run the example programs, thanks very much for your help, im in the matrix
Logged

Pages: [1]   Go Up
Jump to: