"board at com3 is not available"

hey,
I´m writting because I´m not able to upload programs to my arduino (2560) I tried everything. This happend like a month ago and I can´t find the solution, before then I had no problems. I´ve attached and image of it, I can´t even click on the "port" to chose COM3.
I hope that someone can help me. Thanks beforehand

Pd:I have intalled several USB drivers

The board selected is "Due", not "2560".