Arduino IDE not working in Windows 10

The debug version does not seem to be of any help. Does anyone have any other ideas on getting the Arduino IDE working on windows 10?
Dell laptop P24T, Win 10, administrator mode, tried every method of installing (ZIP, installer, etc.)
And yes Roy, I already tried turning it off and on again.

c:\arduino-1.8.5>arduino_debug.exe
Looking for library 'user32'
Adding paths from jna.library.path: null
Trying user32.dll
Found library 'user32' at user32.dll
Looking for library 'shell32'
Adding paths from jna.library.path: null
Trying shell32.dll
Found library 'shell32' at shell32.dll
Looking for library 'Ole32'
Adding paths from jna.library.path: null
Trying Ole32.dll
Found library 'Ole32' at Ole32.dll
Looking for library 'kernel32'
Adding paths from jna.library.path: null
Trying kernel32.dll
Found library 'kernel32' at kernel32.dll
com.sun.jna.platform.win32.Win32Exception: The system cannot find the file specified.
at com.sun.jna.platform.win32.Shell32Util.getFolderPath(Shell32Util.java:48)
at com.sun.jna.platform.win32.Shell32Util.getFolderPath(Shell32Util.java:61)
at cc.arduino.os.windows.Win32KnownFolders.getDocumentsFolder(Win32KnownFolders.java:71)
at processing.app.windows.Platform.recoverDefaultSketchbookFolder(Platform.java:76)
at processing.app.windows.Platform.init(Platform.java:55)
at processing.app.Base.(Base.java:201)
at processing.app.Base.main(Base.java:144)

c:\arduino-1.8.5>