MEGA2560 WILL NOT CONECT TO DEVICE MANAGER

HI I have a mega 2560 that my pc picks up but when I get to the device manager it will not connect with it.

What do i need to do to fix?

Here is the list of boards currently supported by Arduino IoT Cloud:
https://www.arduino.cc/en/Create/FAQ#toc11

As for the possible future addition of support for other boards, here is the latest news:
https://forum.arduino.cc/index.php?topic=596106