Learning:
Your 'tone' was condescending, and I don't think that's what is intended on the forum.
No-one's attacking you, Learning. But it's always annoying when someone gets sold a "real" Uno that is in fact counterfeit, but also a bad counterfeit, so then they come onto the forum supported by the sales of the genuine product.
So (assuming it is not genuine) they have taken someone else's intellectual property, violated the trademark, and then piggyback onto someone else's forum for technical support.
It's not your fault, you were no doubt sucked in by the "bargain" price. But take it easy on attacking people trying to help you.