Dear Nick,
Sorry... I don't think the following is in your gift? But maybe you could pass it on to the right people?
Perhaps instead of a request for "Password", the site could respond with, say, "see forum discussion (this thread)"?
I've just wasted 20 minutes going round and round to find out why I can't get in.
I wonder how many other minutes have been wasted/ bad feeling against site/ messages to the wrong people/ has/ have arisen.
Regards, Tom