Easy VR Shield 3 HELP!

Hello. I need help for a project I 'm doing with vr and Arduino easy . When compiling the code and open the serial monitor I get: "easy vr is not detected "
Help take a lot of time researching but can not find the answer.
Thank's
(I'm using Google Translate)

#include "Arduino.h"
#if !defined(SERIAL_PORT_MONITOR)
  #error "Arduino version not supported. Please update your IDE to the latest version."
#endif

#if defined(SERIAL_PORT_USBVIRTUAL)
  // Shield Jumper on HW (for Leonardo and Due)
  #define port SERIAL_PORT_HARDWARE
  #define pcSerial SERIAL_PORT_USBVIRTUAL
#else
  // Shield Jumper on SW (using pins 12/13 or 8/9 as RX/TX)
  #include "SoftwareSerial.h"
  SoftwareSerial port(12, 13);
  #define pcSerial SERIAL_PORT_MONITOR
#endif

#include "EasyVR.h"

EasyVR easyvr(port);

//Groups and Commands
enum Groups
{
  GROUP_1  = 1,
  GROUP_16 = 16,
};

enum Group1 
{
  G1_ENCENDER_LAMPARA = 0,
  G1_APAMAR_LAMPARA = 1,
};

enum Group16
{
  G16_INDAHAUS = 0,
};


int8_t group, idx;

void setup()
{
  // setup PC serial port
  pcSerial.begin(9600);

  // bridge mode?
  int mode = easyvr.bridgeRequested(pcSerial);
  switch (mode)
  {
  case EasyVR::BRIDGE_NONE:
    // setup EasyVR serial port
    port.begin(9600);
    // run normally
    pcSerial.println(F("---"));
    pcSerial.println(F("Bridge not started!"));
    break;
    
  case EasyVR::BRIDGE_NORMAL:
    // setup EasyVR serial port (low speed)
    port.begin(9600);
    // soft-connect the two serial ports (PC and EasyVR)
    easyvr.bridgeLoop(pcSerial);
    // resume normally if aborted
    pcSerial.println(F("---"));
    pcSerial.println(F("Bridge connection aborted!"));
    break;
    
  case EasyVR::BRIDGE_BOOT:
    // setup EasyVR serial port (high speed)
    port.begin(115200);
    // soft-connect the two serial ports (PC and EasyVR)
    easyvr.bridgeLoop(pcSerial);
    // resume normally if aborted
    pcSerial.println(F("---"));
    pcSerial.println(F("Bridge connection aborted!"));
    break;
  }

  while (!easyvr.detect())
  {
    Serial.println("EasyVR not detected!");
    delay(1000);
  }

  easyvr.setPinOutput(EasyVR::IO1, LOW);
  Serial.println("EasyVR detected!");
  easyvr.setTimeout(5);
  easyvr.setLanguage(4);

  group = EasyVR::TRIGGER; //<-- start group (customize)
}

void action();

void loop()
{
  easyvr.setPinOutput(EasyVR::IO1, HIGH); // LED on (listening)

  Serial.print("Say a command in Group ");
  Serial.println(group);
  easyvr.recognizeCommand(group);

  do
  {
    // can do some processing while waiting for a spoken command
  }
  while (!easyvr.hasFinished());
  
  easyvr.setPinOutput(EasyVR::IO1, LOW); // LED off

  idx = easyvr.getWord();
  if (idx >= 0)
  {
    // built-in trigger (ROBOT)
    // group = GROUP_X; <-- jump to another group X
    return;
  }
  idx = easyvr.getCommand();
  if (idx >= 0)
  {
    // print debug message
    uint8_t train = 0;
    char name[32];
    Serial.print("Command: ");
    Serial.print(idx);
    if (easyvr.dumpCommand(group, idx, name, train))
    {
      Serial.print(" = ");
      Serial.println(name);
    }
    else
      Serial.println();
    easyvr.playSound(0, EasyVR::VOL_FULL);
    // perform some action
    action();
  }
  else // errors or timeout
  {
    if (easyvr.isTimeout())
      Serial.println("Timed out, try again...");
    int16_t err = easyvr.getError();
    if (err >= 0)
    {
      Serial.print("Error ");
      Serial.println(err, HEX);
    }
  }
}

void action()
{
    switch (group)
    {
    case GROUP_1:
      switch (idx)
      {
      case G1_ENCENDER_LAMPARA:
        // write your action code here
        // group = GROUP_X; <-- or jump to another group X for composite commands
        break;
      case G1_APAMAR_LAMPARA:
        // write your action code here
        // group = GROUP_X; <-- or jump to another group X for composite commands
        break;
      }
      break;
    case GROUP_16:
      switch (idx)
      {
      case G16_INDAHAUS:
        // write your action code here
        // group = GROUP_X; <-- or jump to another group X for composite commands
        break;
      }
      break;
    }
}

If you do not see the code , it is this:
#include "Arduino.h"
#if !defined(SERIAL_PORT_MONITOR)
#error "Arduino version not supported. Please update your IDE to the latest version."
#endif

#if defined(SERIAL_PORT_USBVIRTUAL)
// Shield Jumper on HW (for Leonardo and Due)
#define port SERIAL_PORT_HARDWARE
#define pcSerial SERIAL_PORT_USBVIRTUAL
#else
// Shield Jumper on SW (using pins 12/13 or 8/9 as RX/TX)
#include "SoftwareSerial.h"
SoftwareSerial port(12, 13);
#define pcSerial SERIAL_PORT_MONITOR
#endif

#include "EasyVR.h"

EasyVR easyvr(port);

//Groups and Commands
enum Groups
{
GROUP_1 = 1,
GROUP_16 = 16,
};

enum Group1
{
G1_ENCENDER_LAMPARA = 0,
G1_APAMAR_LAMPARA = 1,
};

enum Group16
{
G16_INDAHAUS = 0,
};

int8_t group, idx;

void setup()
{
// setup PC serial port
pcSerial.begin(9600);

// bridge mode?
int mode = easyvr.bridgeRequested(pcSerial);
switch (mode)
{
case EasyVR::BRIDGE_NONE:
// setup EasyVR serial port
port.begin(9600);
// run normally
pcSerial.println(F("---"));
pcSerial.println(F("Bridge not started!"));
break;

case EasyVR::BRIDGE_NORMAL:
// setup EasyVR serial port (low speed)
port.begin(9600);
// soft-connect the two serial ports (PC and EasyVR)
easyvr.bridgeLoop(pcSerial);
// resume normally if aborted
pcSerial.println(F("---"));
pcSerial.println(F("Bridge connection aborted!"));
break;

case EasyVR::BRIDGE_BOOT:
// setup EasyVR serial port (high speed)
port.begin(115200);
// soft-connect the two serial ports (PC and EasyVR)
easyvr.bridgeLoop(pcSerial);
// resume normally if aborted
pcSerial.println(F("---"));
pcSerial.println(F("Bridge connection aborted!"));
break;
}

while (!easyvr.detect())
{
Serial.println("EasyVR not detected!");
delay(1000);
}

easyvr.setPinOutput(EasyVR::IO1, LOW);
Serial.println("EasyVR detected!");
easyvr.setTimeout(5);
easyvr.setLanguage(4);

group = EasyVR::TRIGGER; //<-- start group (customize)
}

void action();

void loop()
{
easyvr.setPinOutput(EasyVR::IO1, HIGH); // LED on (listening)

Serial.print("Say a command in Group ");
Serial.println(group);
easyvr.recognizeCommand(group);

do
{
// can do some processing while waiting for a spoken command
}
while (!easyvr.hasFinished());

easyvr.setPinOutput(EasyVR::IO1, LOW); // LED off

idx = easyvr.getWord();
if (idx >= 0)
{
// built-in trigger (ROBOT)
// group = GROUP_X; <-- jump to another group X
return;
}
idx = easyvr.getCommand();
if (idx >= 0)
{
// print debug message
uint8_t train = 0;
char name[32];
Serial.print("Command: ");
Serial.print(idx);
if (easyvr.dumpCommand(group, idx, name, train))
{
Serial.print(" = ");
Serial.println(name);
}
else
Serial.println();
easyvr.playSound(0, EasyVR::VOL_FULL);
// perform some action
action();
}
else // errors or timeout
{
if (easyvr.isTimeout())
Serial.println("Timed out, try again...");
int16_t err = easyvr.getError();
if (err >= 0)
{
Serial.print("Error ");
Serial.println(err, HEX);
}
}
}

void action()
{
switch (group)
{
case GROUP_1:
switch (idx)
{
case G1_ENCENDER_LAMPARA:
// write your action code here
// group = GROUP_X; <-- or jump to another group X for composite commands
break;
case G1_APAMAR_LAMPARA:
// write your action code here
// group = GROUP_X; <-- or jump to another group X for composite commands
break;
}
break;
case GROUP_16:
switch (idx)
{
case G16_INDAHAUS:
// write your action code here
// group = GROUP_X; <-- or jump to another group X for composite commands
break;
}
break;
}
}

I need help for a project I 'm doing with vr and Arduino easy .

Which Arduino? How IS the VR connected?

i'm using Arduino Leonardo and connect with the Quick USB cable.

Help please!

I don't see a link to the VR module you are using.

use the bridge on SW in the Easy VR sheield.

HELP!

The Program EasyVR Commander has a drop down box where you need to select the com port. Make sure the correct port is selected.

It looks like the EasyVR shield includes some jumpers. Have you set these for the Leonardo? A picture of your setup might help us find a problem.

It's possible to communicate with EasyVR without an Arduino if you have a serial to USB adapter. Do you have a serial to USB adapter to use as an alternative to the Arduino?

Do you have any other Arduino boards?

I have a Quick USB cable but, i don't have another arduino board.
I upload a photo un 2 hours.

Easy VR + Arduino Leonardo:

I'll write up a response on a wet paper towel, and post a fuzzy, poorly lit, picture of that. When I get around to it.

It looks like for the Leonardo you need to follow the directions on the bottom half of page 22 of the user manual. This is a link to the pdf.

I believe you have the jumper in the wrong position. According to page 22 you should use the "HW" position.

I've already done but nothing , I get into the serial port but it say if easyVR is not detected.

Did you try the "Test Shield with Arduino" section on page 22? Did you send a question mark? What did the terminal window display?

I have proven the test EasyVr but does not work, in the serial monitor say: Bridge not started, then: EasyVR not detected.
But sometimes I get only EasyVR not started.

Based on the photo you provided, I think it's safe to assume you soldered the headers onto the EasyVR module yourself right?

I think you need to redo the solder joints. Watch some YouTube videos on the topic. I believe Adafruit has a soldering tutorial which is pretty good.

I don't think the EasyVR is making all the connections with the shield it needs to in order to communicate with the Arduino.

I took it to a shop for me welded with tin.
Other photo:

I can't see the solder joints in those pictures.

Here's a picture of some soldered joints. The one marked with a red "X" is not very good.

Only the ones with a green check mark are good solder joints.

The other joints are probably working okay but ideally the solder should look like the ones with green check marks.

It would help if you could take a similar picture of the joints on your board. You need to use a lot of light in order to get a good photo.

Two photos: