How to read an element of a specified array?

Very nice sir, I like it a lot. But I've still not worked with Arduino for quite a while, so I need some assistance on the getCommand() function...

I remember if(Serial.available > 0) , and Serial.read(), but I don't know where to go from there unfortunately... I do not remember what I am reading, and what I should be reading if I am inputting full words...

On top of that, what data format should I use in the switch statement, and should I even use a switch statement?

I apologize for my lack of applicable knowledge, and it was sweet of you to write out the code for me... I am a visual learner by far (or rather a visual "re-learner" in this case!).