help please

i have a new arduino mega 2560 I compiled the example of hello world succesfully and when i tried to program the example to the bored i got this msg

i dont understand why...any suggestions?

it is an indication of a communication problem between the IDE and the board.
did you select the right serial port?

  • what platform are you using windows/mac/linux ? version?
  • what connection between board and PC?

It looks like you are trying to upload to COM1 - This is a reserved com port on most systems - is there another com port listed in your tools menu? if not, you may have not installed the correct drivers for the 2560.

robtillaart:

  • what platform are you using windows/mac/linux ? version?

The window is either from Windows Vista, 7 or 8