No response from Arduino Store

Community Website and Forum
1

Any suggestions on how to get a refund? I’ve messaged the Arduino Store every day for a week. They’ve requested screenshots about my non working MKR1010 boards which I promptly responded to but haven’t heard anything back in a couple days. At this point I don’t even want an exchange. I want a full refund and be done with it. Any help or suggestions are appreciated.

An unhappy customer

2

I've asked to move this to "website and forum"; the "Arduino people" visit that section at occasion.

3

Thanks

4

Maybe a PM to this lady will help:

http://forum.arduino.cc/index.php?action=profile;u=485639