ard_newbie:
I guess the issue is with the USB VID of arduino.org inside Atmel16U2 software.Maybe a Workaround:
Update your 16U2 software
https://www.arduino.cc/en/Hacking/Upgrading16U2DueAnd/or buy DUE clones
Thank you, I will try to update the 16U2 software
What do you mean by buy DUE clones? We ordered the boards onto the official arduino web site