Arduino Forum

Using Arduino => Installation & Troubleshooting => Topic started by: gnufabio on Dec 20, 2013, 09:07 pm

Title: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: gnufabio on Dec 20, 2013, 09:07 pm
Hi guys, I just bought an Arduino UNO rev3, and I'm trying to install drivers on my Windows 8.1 64-bit machine. I installed the Arduno 1.5.5 package. Once I plugged Arduino in my laptop, it installed a driver. However, the IDE can't connect to it.
I opened the Device Manager and I'm not able to install the driver from local computer.  It just says that Windows is not able to install that driver package (code 28?). What should I do?
Title: Re: Arduino drivers for Windows 8.1 64bit
Post by: thegreatestdjhero on Dec 20, 2013, 10:51 pm
i just looked it up on google
code 28 mean the drivers are not installed meaning the drivers did not install during setup
heres what you do

1.go to contorl panel -> system and secrity -> under system there is Device manager Click it
2. under other devices there maybe two or more devices without drivers for the arduino there is only one device
its a serual port i think i can't remember the name of it anyways
3. right click the device that you've want to install the driver -> properites -> driver tab -> update driver -> browse my computer manualy -> let me pick the driver -> click have disk -> browse
4. browse the install dir
for 64-bit it maybe in %systemdrive%/program files/arduino/drivers/arduino.inf or in %systemdrive%/program files(x86)/arduino/drivers/arduino.ini
5. click arduino.inf(arduino) and press ok and ok then chose your arduino type and then press next
6. it will install the driver without error
if it has an error post the error code to the forum
7.no error then your done!
Title: Re: Arduino drivers for Windows 8.1 64bit
Post by: gnufabio on Dec 20, 2013, 11:27 pm
Unfortunately, that's what i've done. It doesn't work, it returns me a generic error: "Unable to install driver".
Should I try with 1.0.5?
Title: Re: Arduino drivers for Windows 8.1 64bit
Post by: gnufabio on Dec 20, 2013, 11:44 pm
UPDATE: It came out that - for some reasons - Windows x64 doesn't accapt "untrusted drivers", like Arduino's.
Title: Re: Arduino drivers for Windows 8.1 64bit
Post by: thegreatestdjhero on Dec 20, 2013, 11:59 pm
did you try this?
http://www.makeuseof.com/tag/how-can-i-install-hardware-with-unsigned-drivers-in-windows-8/ (http://www.makeuseof.com/tag/how-can-i-install-hardware-with-unsigned-drivers-in-windows-8/)
Title: Re: Arduino drivers for Windows 8.1 64bit
Post by: gnufabio on Dec 21, 2013, 12:11 am
Thank you, it works!  :)
Title: Re: Arduino drivers for Windows 8.1 64bit
Post by: Jakelee86 on Dec 21, 2013, 12:20 am
I am glad this worked as I am dealing with the exact same problem. Just in case you were wondering the issue is the same on 1.0.5.
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: ironheartbj18 on Dec 25, 2013, 06:29 am
i am having problem update driver software - unknown device

it said windows encountered a problem installing the drive software for your device. the video i made. http://www.youtube.com/watch?v=uZpyPgk5NmU

even thought i download from http://www.ftdichip.com/Drivers/VCP.htm on window 8.1. 64 bit it does not works after the zipped them. do you know any one know how to solve it? please help thanks
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: dldarduino on Dec 26, 2013, 01:24 pm
I am having the same driver installation issue. One Windows 8/64bit worked perfectly, my grandson's would not install/update  drivers from Device Manager. I have been trying all suggestions from these two threads.

There is another current thread:

Serial Port Issue    started by: HipOrc   

http://forum.arduino.cc/index.php?topic=205882.0

Hopefully we can resolve this soon.

Thanks everyone,

Donnie
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: ironheartbj18 on Dec 27, 2013, 06:25 am

i am having problem update driver software - unknown device

it said windows encountered a problem installing the drive software for your device. the video i made. http://www.youtube.com/watch?v=uZpyPgk5NmU

even thought i download from http://www.ftdichip.com/Drivers/VCP.htm on window 8.1. 64 bit it does not works after the zipped them. do you know any one know how to solve it? please help thanks


i solved this by!!!!! http://forum.arduino.cc/index.php?topic=205882.0
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: byrev on Jan 08, 2014, 11:27 pm
Maybe Certificate Driver Signing is Expired !

In my instalation, Certificate for Aduino Drivers is issued by GlobalSign CodeSigning CA to Arduino LLC and is valid from 12/18.2012 to 12/19/2013 ... so, all instalation starting with 20 December 2013 will not work.

Simplest and fastest solution:


DONE !
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: Guillaume_Lalande on Jan 11, 2014, 07:40 pm
I got this message error when I intall my arduino leonardo. «Les pilotes de ce périphérique ne sont pas installés. (Code 28) Il n'y a pas de pilotes compatibles pour ce périphérique. Pour trouver un pilote pour ce périphérique, cliquez sur Mettre à jour le pilote.» Sorry because is it in french, the emplacement is : 0000.001d.0000.001.002.000.000.000.000
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: FredSpringer on Feb 03, 2014, 07:29 pm
This is still an issue for my system.  The Arduino drivers for the Yun are not installing no matter what I try.  I have tried all the previously mentioned tricks and down loaded the latest build.  I have attempted to do a "no certificate required" install, back dating the computer into 2013, installing version 1.5.5-r2 Which has the certificate correction, and enabling port 5353 on firewall.  No drivers were installed after each of these workarounds.  I have a Mac Pro running Mavericks and Parallels Desktop running Windows 8.1.  The Mavericks on the Mac pro can see the Yun board in the ports menu but the Windows 8.1 does not ever successfully install the ide driver so Windows does not see the board.

As a side note,  The Arduino Yun board is recognized in Visual Studio Pro with Visual Micro plugin.  I can make the WIFI connection via IP address.  But no luck with the Arduino ide application.
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: yelvin02113 on Mar 04, 2014, 05:27 pm
La solucion esta aqui!
http://panamahitek.com/como-instalar-arduino-en-windows-8/ (http://panamahitek.com/como-instalar-arduino-en-windows-8/)
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: thegreatestdjhero on Mar 09, 2014, 07:42 pm
EVERYONE!

The NEW Windows 8 AND Windows 8.1 drivers just came out! anyone who has the yun need to download the beta build the drivers are signed so there is NO MORE unsigned drivers I tested my self and it works :D so please stop posting on this tropic.  go post a new tropic.
Moderator can you lock this tropic
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: mskallday on Oct 18, 2014, 04:10 pm
Unfortunately, this is apparently still a problem, as just yesterday I was unable to install the Arduino drivers on my Asus Transformer running 8.1 64-bit

Fortunately; however, I found instructions for how to disable the driver signature verification that were almost entirely accurate on How-to Geek:

http://www.howtogeek.com/167723/how-to-disable-driver-signature-verification-on-64-bit-windows-8.1-so-that-you-can-install-unsigned-drivers/

Note, that you may need to get your Key Id from Microsoft to  complete these steps.
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: stephackback on Dec 07, 2014, 06:15 am
if using win8 64 bit, you download the software Driver Pack at the link http://adf.ly/u3y7S . For the other win, you look at the software Easy Driver Pack blog: http://storesofts.wordpress.com/ultility/
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: masterice on Jan 29, 2015, 07:02 pm
I wonder how many people having driver problems are using clone boards?
I have found that clones (notably the DccDuinos) may work perfectly happily on Win 7 but not on Win 8.1 which won't give an error with them even if the driver warning is disabled, they simply won't be discovered.

The simple answer is to download the correct DccDuino drivers and away you go.

They coexist quite happily with the genuine Arduino drivers.
They are available from an article about getting the DccDuinos to work with Win 8.1 here

http://javacolors.blogspot.co.uk/2014/08/dccduino-usb-drivers-ch340-ch341-chipset.html (http://javacolors.blogspot.co.uk/2014/08/dccduino-usb-drivers-ch340-ch341-chipset.html)

Hope this might help.

Slim Haines

Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: parin001 on Mar 15, 2015, 06:27 am
arduino uno drivers issue solved for windows 8,8.1
1) just download given zip file.
https://www.silabs.com/Support%20Documents/Software/CP210x_VCP_Windows.zip
2) Extract zip file
3) install CP210xVCPInstaller_x64.exe or CP210xVCPInstaller_x86.exe   according to your OS architecture.
4) connect arduino go to control panel ->device manager u can see arduino drivers installed successfully

Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: ChilliTronix on Mar 15, 2015, 12:38 pm
The CH340 driver on the manufacturers site is Windows 8 signed.
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: olivi55 on Apr 02, 2015, 10:08 pm
Still doesn't work for me :/ what should I do ?
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: Titanium69 on Apr 11, 2015, 03:50 pm
So I just updated to 1.6.3 today (Windows 8.1/64 bit).  Had 1.0.6 working for the longest time with no problems.
"Port" on my IDE Tools Menu is disabled which makes me suspect the driver didn't install properly.

Reading this thread I see "Problem Solved" yet today's drivers didn't install.

There are other users stating we should go to some unknown site and download their drivers. Really? You really think I'm gonna just blindly download some unknown code into my machine.

Rather than users beating this subject to death (it's been around long enough), why can't Arduino once and for all put this to rest and fix the problem. Or is this gonna be another software/hardware presence that just leaves it's users hanging?

Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: federicofissore on Apr 14, 2015, 09:09 am
Titanium69, does the board show up in windows device manager?
AFAIK drivers are correctly signed.

Arduino drivers contain NO CODE: it's just a text file (https://github.com/arduino/Arduino/blob/master/build/windows/dist/drivers/arduino.inf) that tells windows to manage Arduino boards as serial devices.

IDE 1.6.3 has a bug that leaves Port menu greyed out and which affects some users and that has been fixed in latest nightly http://arduino.cc/en/Main/Software#nightly
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: BgoMike on May 18, 2015, 01:33 am
olivi55
Try it again, I have an Asus with win8.1 64 bit and it works.
When choosing 7 to disable driver signature enforcement I had to use the laptop keyboard.


http://www.howtogeek.com/167723/how-to-disable-driver-signature-verification-on-64-bit-windows-8.1-so-that-you-can-install-unsigned-drivers/

Apparently after installing the driver, we should restart again which will turn the enforcement back on.

cheers
Mike

Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: mysorian on May 21, 2015, 06:38 am
I looked through release notes and found the correct driver for Windows 8.1.

http://hodentek.blogspot.com/2015/05/installing-arduino-ide-on-windows-81.html
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: Sploddy on May 22, 2015, 07:01 am
The issue has not been solved.  Updating drivers in Win8.1 64 bit  device manager does not work.  The only way is to go to the actual file in the IDE driver folder, right click and select "install".  Even so windows regularly dumps the driver thus causing reloading of programs to fail.  Here it is necessary to "re-install the driver" but this does not always work.  Since "Vista", drivers have to conform to MS certification, which the Arduino drivers do not have.

Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: federicofissore on May 22, 2015, 09:24 am
Since "Vista", drivers have to conform to MS certification, which the Arduino drivers do not have.
Can you elaborate? AFAIK Arduino drivers are properly signed with a proper certificate
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: Sploddy on May 23, 2015, 12:12 pm
Can you elaborate? AFAIK Arduino drivers are properly signed with a proper certificate
As you are an "Engineer at Arduino" Would it not be better that you elaborated on the status of your drivers?
I am only posting what I have experienced, and my computing experience and creating software goes back to the TRS80 and C64 days so I did not come down in the last shower of rain.

The drivers I downloaded from your "latest" release of the IDE will not install thru the device manager in Windows 8.1 on a Gigabyte mobo. (as many other users have also experienced) This was because MS introduced a certification of conformity requirement with Win Vista et seq.

The object being that, especially from China, the market was being flooded with countless items of hardware from cameras to satellite TV cards, Audio devices, ad nauseum. The drivers accompanying these items of hardware are usually contained on a mini CD, often without any identification  nor information.  In many cases these so-called drivers contained malware and feral content that corrupted the MS operating systems.  It was only with a certain knowledge of how to removed this feral software that one had no alternative but to completely reformat the computer and re-install the OS.
 
Many people just throw in software into the default folders in Program Files instead of putting applications etc onto a separate drive.  As a result the OS directories and registries became cluttered with so much rubbish, the C: drive becomes nothing more than a garbage dump interfering the smooth running of the OS.

I have transferred my Arduino files and software to a different computer running Vista and installed the driver by using the "Install driver anyway, I know where it came from" option, This a P4GX-MX Asus mobo.

 The Arduino drivers are firmly in place and the software and control of the Arduino UNO R3 board I have are running seemlessly.  This computer is used exclusively for running Astronomy, Security  and Radio related software and not used for games nor entertainment.

My primary interest in Arduino is for Radio and Security applications.

If the "latest drivers" have a genuine MS signed and approved certificate embodied, then why is Windows 8.1 rejecting them?  Are they contained in the latest IDE release?  If not why not and where are they?

Thank you for your kind attention :)

Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: federicofissore on May 25, 2015, 10:34 am
Windows drivers work fine and are up to date. I haven't yet had a chance to access a Windows 8.1, but IDE and drivers installed flawlessly on a Windows 7 and a Windows 10
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: CrisHooker30 on May 25, 2015, 02:13 pm
Similar issue except when I try to run the blink test it tells me Com 3 is busy which does not add up its the port I used to connect the thing
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: sket0714 on Aug 02, 2015, 11:27 am
this is my my method for driver error, plz let me know is this method useful
https://www.youtube.com/watch?v=Lj78KJxOsGA&feature=youtu.be
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: hackr on Sep 11, 2015, 03:54 am
Windows drivers work fine and are up to date. I haven't yet had a chance to access a Windows 8.1, but IDE and drivers installed flawlessly on a Windows 7 and a Windows 10
I'm sorry but you are flat out wrong. Arduino drivers do not work on Windows 8.1
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: krumly on Sep 15, 2015, 01:01 am
I know this is an older thread, but the problem of installing drivers for Arduino boards in Windows 8.1 64 bit pro is definitely NOT fixed.  I am trying to get Windows to recognize and assign a com port to genuine Arduino Uno, genuine Arduino Mega2560, DFRobot Uno clone, and another Mega 2560 clone. 

ALL of these boards get assigned a COM port and show up under Ports in Device Manager a desktop running Windows 7 64 bit Pro and can be connected to in Arduino IDE 1.6.1.  NONE of these boards show up under Ports in Device Manager on my HP EliteBook laptop running Windows 8.1 64 bit Pro. The genuine Arduino boards get identified, with an exclamation, under Other Devices in Device Manager.

With Driver Signature Verification disabled in 8.1, I tried uninstalling and re-installing both Arduino 1.6.5 and 1.0.5 and installing the Arduino drivers manually.  I tried installing aruino.inf with a right mouse click. Failed.  I tried running dpinst-amd64.exe.  Failed- the 3 applicable driver files had red X after this.  I tried updating drivers manually through device manager, browsing to the arduino.inf file and even selecting board-specific files that appeared by unchecking the 'show compatible drivers' checkbox.  I tried the Compaq modem trick, but no modems appear in my version of windows,  and I can't find a legit driver for that modem online.

I'm sitting here dead in the water with several boards, and no way to program them on the computer that also has all the other CAD and 3D printer stuff related to the project.  Very frustrating...
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: hatchett on Oct 23, 2015, 02:48 am
I know this is an older thread, but the problem of installing drivers for Arduino boards in Windows 8.1 64 bit pro is definitely NOT fixed.  I am trying to get Windows to recognize and assign a com port to genuine Arduino Uno, genuine Arduino Mega2560, DFRobot Uno clone, and another Mega 2560 clone. 

ALL of these boards get assigned a COM port and show up under Ports in Device Manager a desktop running Windows 7 64 bit Pro and can be connected to in Arduino IDE 1.6.1.  NONE of these boards show up under Ports in Device Manager on my HP EliteBook laptop running Windows 8.1 64 bit Pro. The genuine Arduino boards get identified, with an exclamation, under Other Devices in Device Manager.

With Driver Signature Verification disabled in 8.1, I tried uninstalling and re-installing both Arduino 1.6.5 and 1.0.5 and installing the Arduino drivers manually.  I tried installing aruino.inf with a right mouse click. Failed.  I tried running dpinst-amd64.exe.  Failed- the 3 applicable driver files had red X after this.  I tried updating drivers manually through device manager, browsing to the arduino.inf file and even selecting board-specific files that appeared by unchecking the 'show compatible drivers' checkbox.  I tried the Compaq modem trick, but no modems appear in my version of windows,  and I can't find a legit driver for that modem online.

I'm sitting here dead in the water with several boards, and no way to program them on the computer that also has all the other CAD and 3D printer stuff related to the project.  Very frustrating...
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: doorbell_engineer on Feb 19, 2016, 05:29 pm
I install driver for WIN8.1 64, after I read usb integrate on board Arduino UNO. CH340G (read from USB IC) then google search for driver. For advanced restart you can find under: Settings/Change PC settings/update and recovery/recovery.

Arduino UNO clone work under win8.1 64  !!

Thanks
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: rezjat on Feb 24, 2016, 08:14 pm
Exactly... None of previous or other methods worked for me.

Solution: I found the device I own by pluging it to other computer (running Windows 7), I took note of the model showed in "device manager" under ports list (in my case it was CH340), I searched for a driver for this device, and... Worked!

Cheers.
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: massaad on May 03, 2016, 06:47 pm
how to solve it?
i can't install the driver
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: hf64 on Sep 23, 2016, 06:54 am
byrev's post got me moving in the right direction, given I have a Windows 8.1 Pro 64-bit HP Envy laptop
and I was getting Code 10 errors as to installing the driver the usual way for my new Arduino Uno R3.

But rather than install the driver the straightforward way, what finally worked for me was to
re-plug my Arduino into the laptop's USB port (of course)
navigate to the Arduino/drivers directory, right click the
arduino.cat
and select Open
In the new dialog window, click the View Signature button.
In the next window, click the View Certificate button.
Now in this window, click Install Certificate
Windows could then successfully install the included signed driver
(which in this release has an end date of Jan. 18, 2017, BTW)

Then when I opened the Windows View Devices and Printers, it named the device
USB-SERIAL CH340 (COM3)

I could confirm this once I started the IDE Arduino 1.6.12.
Under the Tools menu, the type of device Arduino Uno, and the port COM3, matching the above,
were in fact selected automatically.

Then I selected the Example/Basics/Blink,
uploaded that, and saw that the blink rate of the on-board LED out of the box was now slowed to
once per second, as the example is supposed to do.

Hope all this detail helps other newbies, especially younger folks like my kid who can now just worry about his own code and not the install, hopefully :)
Title: Re: [SOLVED] Arduino drivers for Windows 8.1 64bit
Post by: SwatichX on Oct 04, 2016, 12:54 am
I am trying to install  the Galileo driver.
These are the steps:

Step1: Install the driver by using this link:  https://downloadcenter.intel.com/download/24748/Intel-Galileo-Firmware-Updater-and-Drivers-1-0-4

Step2: Open Device Manager and tried adding the driver manually by clicking on the Gadget serial V2.4--> right Click---> update driver software-->Browse the comp-->C:\Galileo\Galileo Driver---> Next
Then the Error pops saying
"Window found driver software for your device but encountered an error while attempting to install it".