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Using Arduino => Installation & Troubleshooting => Topic started by: mike_plano on Oct 01, 2014, 11:57 pm

Title: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: mike_plano on Oct 01, 2014, 11:57 pm
I successfully installed Arduino SW and developed sketches which I was able to load and execute early this year.  I'm using an Arduino Nano v3.0.  Now I'm unable to communicate with the Nano.  When I connect it, it tries to load the driver(s) but I get an error window saying "Device driver software was not successfully installed".  Device Manager shows the FT232R USB UART device under the heading of Other Devices but the properties for this device says the drivers aren't installed.  When I try to update the driver I get a message saying that Windows can't  find the driver for this device.  I've downloaded the latest VCP drivers from FTDI to no avail.  I've even tried loading older drivers.  When I run the FTDI executable installation file it runs and I get two green check marks and a "Ready to use" status but still nothing works and the Hardware Manager still says that the drivers are not installed (Code 28).  The only thing that I know of that's changed since I was successful early this year are the numerous Win 7 upgrades.  Any suggestion on a solution would be greatly appreciated.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: highflier on Oct 02, 2014, 12:18 am
Oh no, there may be trouble brewing in the arduino community.  Look at my thread I just posted around the same time as you.

Sounds like we have same issue,  I'll bet we hear more on this shortly.  I hope at least.


http://forum.arduino.cc/index.php?topic=270176.0

Highflier
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: wbrokow1 on Oct 02, 2014, 03:27 am
Yes same issue with nano.
Worked 1 -2 times then no communication
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: CrossRoads on Oct 02, 2014, 03:59 am
We just installed FTDI drivers on two machines, Win7Pro and Win8.1.
http://forum.arduino.cc/index.php?topic=269811.0

Reply #4 here for a little more info
http://forum.arduino.cc/index.php?topic=269861.0

Hard to believe we are the only ones to get them to work on the first try.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: highflier on Oct 02, 2014, 06:00 am
Crossroads,

You may be missing the point, we had units working and today when we plugged them in they no longer work.

The problem is related to the version of the board.  In other words I have 4 boards here right now.  3 work fine and the other will not be assigned a com port.  A partner has a bunch of the same units I have problems with and all his stopped working today also.. Oct 1 is a bad day for many Nano's .

Did Microsoft do a update?  Did the driver have a time bomb in it.  no one seems to know yet. 

If I miss understood and you had a unit fail and you went to a new driver let us know.

Highflier
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: CrossRoads on Oct 02, 2014, 07:12 am
I don't know what's going on with others. Just tried mine again (1.0.6 on Win7Pro), IDE had been open for a couple of days so I get a build folder disappeared error. Restarted the IDE, opened Blink and it downloaded fine again.
My Sony Vaio with WinVista that I used for nearly 4 years (and still use occasionally because it has many sketches on it and sometimes  I have eagle routing going on in one room while I code in another where the hardware is, but less and less as the keyboard is getting fiddly) still runs file also.
I am stumped as to others have such difficulty.
I let both computers do Windows updates automatically. Maybe that has something to do with it?
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: niccodemi on Oct 02, 2014, 01:31 pm
Same issue here. I tested 3 nanos so far on Win7 x64 and WinXP x86. Tried reinstalling FTDI drivers without success.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: atharav on Oct 02, 2014, 06:33 pm
Even I am having the same issue on Windows7 (64-bit).Tried re-installing driver from http://www.ftdichip.com/Drivers/VCP.htm lot of times.Please suggest some way to resolve this issue.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Vincent77 on Oct 02, 2014, 08:08 pm
Same problem here.  :smiley-sad-blue:

I got a new Nano module. Connected it, the driver auto-installed fine, uploaded the code, everything is OK.

One hour later I replug the board to USB and it is no longer recognized by Win7 64bit - no driver!
I manually installed the driver, but it still doesn't work.

This Nano is a clone, it has "www.funduino.com" and "LISA 2011" written on the PCB.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: highflier on Oct 02, 2014, 08:32 pm
I have found this so far... flip the board over.. near the usb connector there is a FTDI chip  read the second line.. You will need a magnifying glass to read it.
If it say
1408  It is same chip as mine that I am having trouble with as of Oct 1st. 2014
if it say
1436 It is the same chip as mine that still works, (I have 3 of these)

This info does not help fix the problem but maybe we can narrow it down to a set of H/W  Then I am hopeful that some really smart person can fix up a driver. 
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Vincent77 on Oct 02, 2014, 08:54 pm
My chip has a 1402 code.

Can you guys look at the USB device ID and tell me what it is?  (right click on the device, Properties, Details, Hardware ID from the drop down list).

Mine is USB\VID_0403&PID_0000&REV_0600 and this PID is the source of the problem: the drivers only recognize PIDs 60xx, not 0000 !!


Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: highflier on Oct 02, 2014, 09:02 pm
working one is
FTDIBUS\COMPORT&VID_0403&PID_6001



failing one is (it has 2 lines)
USB\VID_0403&PID_0000&REV_0600
USB\VID_0403&PID_0000


highflier
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: DumDum on Oct 02, 2014, 09:10 pm
I confirm the same problem with FTDI 232RL since 1 October....I have problem with 90% ebay purchased FT232. I also have original Digikey chips that working perfect now. Seems like there was some global update from FTDI or Windows to block fakes....
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Vincent77 on Oct 02, 2014, 09:18 pm
Yep, should be PID_6001...


I have contacted FDTI support for this problem, I am waiting for their reply.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: bobcousins on Oct 02, 2014, 09:33 pm
There was a recent FTDI windows driver update, although I can't see anything that might cause devices to stop working.
Quote
FTDI - Other hardware - USB Serial Converter

Download size: 825 KB

You may need to restart your computer for this update to take effect.

Update type: Optional

FTDI Other hardware software update released in August, 2014


I believe this is FTDI version 2.12.00, release note here http://www.ftdichip.com/Drivers/CDM/CDM%202%2012%2000%20Release%20Info.rtf I guess if there was a change to nobble fakes they might not publish that info.

That update is pending in my Windows update...

Possibly due to recent news about USB hacking vulnerability they have been tightening up on USB drivers, or someone just goofed an update.

FDTI have a tool to edit the data in their devices called FT_PROG, it might be a way to recover faulty devices. It's also a way to mess it up completely, but if it doesn't work anyway maybe no loss. http://www.ftdichip.com/Support/Utilities.htm
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Vincent77 on Oct 02, 2014, 09:44 pm
Later edit:

As it turns out the problem is caused by counterfeit chips, I must delete the workaround procedure I have found, because altering device drivers is contrary to the FTDI license agreement.

If you have such a fake chip, please contact the seller for reimbursement.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: DumDum on Oct 02, 2014, 09:59 pm
Unfortunately FT_PROG cannot be used because the program does not see the problematic chip.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Vincent77 on Oct 02, 2014, 10:13 pm
Just to be clear, the workaround I described above is to make the driver work with the defective chips, not only FT_PROG!
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: DumDum on Oct 02, 2014, 10:16 pm
Vincent77 thank you very much! :) The workaround worked for me, I get my board operating again.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: DumDum on Oct 02, 2014, 10:19 pm
another question, do I need to modify all 60XX positions?
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: DumDum on Oct 02, 2014, 11:38 pm
Thank you, not it clear.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: mike_plano on Oct 03, 2014, 03:09 am
Vincent get's the glory. Thanks for finding the solution.  I saw that the PID in the .inf file didn't match that shown using USBView but I hadn't gotten around to trying it.  The remaining question in my mind is how did the PID get set to 0000.  I looked at the .inf file in the Arduino-1.05r2 download that I originally used and which worked and the PID there is 6001, so at some point the PID in my Arduino Nano must have matched one of the 6000 series PIDS.   Go figure.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: niccodemi on Oct 03, 2014, 04:45 am
Thanks Vincent. Your solution works great.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: CrossRoads on Oct 03, 2014, 07:38 am
Mine has
FTDIBUS\COMPORT&VID_0403&PID_6001

Is that programmable?
I see a whole bunch of application notes
http://www.ftdichip.com/Support/Documents/AppNotes.htm

And the FT_PROG Utility
http://www.ftdichip.com/Support/Utilities.htm#FT_Prog
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: CrossRoads on Oct 03, 2014, 07:40 am
Oops - didn't see the 2nd page of comments before I posted.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Vincent77 on Oct 03, 2014, 02:45 pm
I have received the following response from FTDI:

Quote
We have investigated the device information that you submitted. This information indicates that the FT232R device is not a Genuine FTDI product.
As this device is not genuine it will not operate with FTDI`s certified drivers.

We recommend to all our customers to guarantee genuine FTDI products please purchase either from FTDI directly or from one of our authorised distributors. Please follow this link to locate your local distributor:  FTDI Sales Network

For more information please refer to FTDI`s counterfeit statement and driver license agreement.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: shayo on Oct 03, 2014, 04:47 pm
I think this is also a problem in macs. Does anyone has a solution for Mac? (I tried peering into the FTDI dmg  file, but it is binary, so I don't think you can change text like the inf file in windows).
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: bobcousins on Oct 03, 2014, 05:25 pm
This is interesting , in the INF file for the latest FTDI driver 2.12.00 this text has appeared

Quote
; Copyright © 2000-2014 Future Technology Devices International Limited
;
; USB serial port driver installation file for Windows 2000, XP, Server 2003, Vista, Server 2008,
; Windows 7, Server 2008 R2, Windows 8, Windows 8.1 and Server 2012 R2.
;
;
; IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE INSTALLING THE RELEVANT
; SOFTWARE: This licence agreement (Licence) is a legal agreement between you (Licensee or
; you) and Future Technology Devices International Limited of 2 Seaward Place, Centurion Business
; Park, Glasgow  G41 1HH, Scotland (UK Company Number SC136640) (Licensor or we) for use of
; driver software provided by the Licensor(Software).
;
; BY INSTALLING OR USING THIS SOFTWARE YOU AGREE TO THE TERMS OF THIS LICENCE
; WHICH WILL BIND YOU.  IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENCE, WE ARE
; UNWILLING TO LICENSE THE SOFTWARE TO YOU AND YOU MUST DISCONTINUE
; INSTALLATION OF THE SOFTWARE NOW.
;
; 1.   GRANT AND SCOPE OF LICENCE
;
; 1.1   In consideration of you agreeing to abide by the terms of this Licence, the Licensor hereby
;      grants to you a non-exclusive, non-transferable, royalty free licence to use the Software on
;      the terms of this Licence.
;
; 1.2   In this Licence a "Genuine FTDI Component" means an item of hardware that was
;      manufactured for, and sold by, the Licensor or a member of the Licensor's group of
;      companies. It does not include any counterfeit or fake products.
;
; 1.3   If you are a manufacturer of a device that includes a Genuine FTDI Component (each a
;      "Device") then you may install the Software onto that device. If you are a seller or distributor
;      of a Device then you may distribute the Software with the Device. If you are a user of a
;      Device then you may install the Software on the Device, or onto a computer system in order
;      to use the Device.
;
; 1.4   In each of those cases you may:
;
;      1.4.1   install and use the Software for your purposes only; and
;
;      1.4.2   only use the Software in conjunction with products based on and/or incorporating a
;             Genuine FTDI Component.
;
; 1.5   The Software will not function properly on or with a component that is not a Genuine FTDI
;      Component. Use of the Software as a driver for, or installation of the Software onto,  a
;      component that is not a Genuine FTDI Component, including without limitation counterfeit
;      components, MAY IRRETRIEVABLY DAMAGE THAT COMPONENT.  It is the Licensee's
;      responsibility to make sure that all chips it installs the Software on, or uses the Software as a
;      driver for, are Genuine FTDI Components. If in doubt then contact the Licensor.  

.. continues....

(my highlights)



You have all read and agreed to that haven't you? :)

So it seems that FTDI are now deliberately disabling counterfeit devices.

The license stated in the INF file is not legally binding, since the driver is installed automatically without the user seeing and given the opportunity to decline the agreement [IANAL]. Disabling user's property is probably illegal, but I doubt you'd win any suit in court.

FTDI are perfectly within their rights to only support genuine products, but I am not sure disabling clones is a sensible tactic, particularly when there is a trivially easy way to circumvent it. They are probably looking forward to the day when only Microsoft approved drivers can be installed on Windows, and it is a crime to tamper with your Windows installation!

I didn't see anything in the INF file that disables counterfeits, so either the change happened in an earlier release or more likely the code is in the binary drivers.

The advice to "only buy from FTDI authorised sellers" may as well be "don't buy FTDI", since not even big suppliers like RS and Farnell are authorised sellers. You'll be ok with Mouser and Digikey though :)
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: bobcousins on Oct 03, 2014, 05:46 pm
The problem of counterfeit FTDI chips and FTDI drivers trying to detect them has been around for a while, so it may just be coincidence that people are finding devices stop working now. If you plug an old device into a USB port that has never been used with that device, Windows downloads the latest driver (unless you disabled that) rather than use the already installed driver.

There is a fascinating page here literally taking the lid off http://zeptobars.ru/en/read/FTDI-FT232RL-real-vs-fake-supereal
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: danielmc1 on Oct 04, 2014, 03:22 am
Having also come across this problem I have downloaded the new FTDI drivers and tried the two newest in the list. While they install and I am able to apply them to my arduiono nano, I get the following error in the IDE when trying to upload code:

Quote

processing.app.SerialException: Serial port 'COM3' already in use. Try quiting any programs that may be using it.
   at processing.app.Serial.<init>(Serial.java:171)
   at processing.app.Serial.<init>(Serial.java:77)
   at processing.app.debug.Uploader.flushSerialBuffer(Uploader.java:77)
   at processing.app.debug.AvrdudeUploader.uploadViaBootloader(AvrdudeUploader.java:175)
   at processing.app.debug.AvrdudeUploader.uploadUsingPreferences(AvrdudeUploader.java:67)
   at processing.app.Sketch.upload(Sketch.java:1671)
   at processing.app.Sketch.exportApplet(Sketch.java:1627)
   at processing.app.Sketch.exportApplet(Sketch.java:1599)
   at processing.app.Editor$DefaultExportHandler.run(Editor.java:2380)
   at java.lang.Thread.run(Thread.java:619)
processing.app.debug.RunnerException: Serial port 'COM3' already in use. Try quiting any programs that may be using it.
   at processing.app.debug.Uploader.flushSerialBuffer(Uploader.java:101)
   at processing.app.debug.AvrdudeUploader.uploadViaBootloader(AvrdudeUploader.java:175)
   at processing.app.debug.AvrdudeUploader.uploadUsingPreferences(AvrdudeUploader.java:67)
   at processing.app.Sketch.upload(Sketch.java:1671)
   at processing.app.Sketch.exportApplet(Sketch.java:1627)
   at processing.app.Sketch.exportApplet(Sketch.java:1599)
   at processing.app.Editor$DefaultExportHandler.run(Editor.java:2380)
   at java.lang.Thread.run(Thread.java:619)


It basically tells me that the COM port is already in use. I've tried a reboot and also clearing out the list of coms ports in windows to no avail....

Am I missing something here? (it is late...)  I think a section of this thread was removed for legal reasons. Was that an important bit of info? Am I ultimately looking at buying new boards and rebuilding my project?
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: evildave_666 on Oct 04, 2014, 04:00 am
I think this attempt is going to backfire on FTDI with the hobbyist market. People working on projects without onboard UARTs (Pro Mini, bare uCs on boards, etc.) are just going to move to another UART maker rather than deal with having to buy FTDIs sight unseen with no way to check authenticity as they have to do in many cases.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: CrossRoads on Oct 04, 2014, 04:43 am
I think this will encourage purchase of FTDI chips from legit companies vs counterfeit stuff from e-bay. I don't buy any ICs from ebay except WS28xx as that's the only place to get them. Digikey, Mouser, Avnet, tayda for MAX7291 even tho they might be fake - Maxim told me Tayda is not an authorized reseller.  Newark if I get desperate.
I'll have to check the FTDI modules I bought from Tinyosshop.com.
I suppose they could use Atmega8U2 chips that are programmed, a la Arduino USB/Serial
http://arduino.cc/en/Main/USBSerial

or Prolific chips, or CH403 (?) chips, or Cypress chips, or ...

Win7Pro didn't change my FTDI driver, altho Win8.1 seems to have on MrsCrossRoads' laptop.
FTDI is always gonna work tho unless Arduino screws up the IDE on us.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: evildave_666 on Oct 04, 2014, 07:00 am
Its not so easy in some countries. Here in Japan of the two authorized distributors listed by FTDI, one no longer seems to sell FTDI products and the other does not deal in low-quantity orders. Hence the hobbyist is left to rely on ad-hoc imported stuff, which in many cases have to be bought sight-unseen.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: CrossRoads on Oct 04, 2014, 08:35 am
Can be sight-unseen, but can still buy from reputable companies - Newark, Farnell, RS, Digikey - many ship globally:
http://www.digikey.com/us/en/International/global.html
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: bobcousins on Oct 04, 2014, 10:36 am
I was unsure whether FTDI were doing the right thing, but I think I have changed my mind. Counterfeit chips are a big problem though often not talked about. I know that even reputable companies will go to the grey market to get stock if they need shorter lead times than the official disties, and risk picking up counterfeit parts. An example is Olimex, who were unfortunate to pick up some fakes. https://www.olimex.com/forum/index.php?topic=2031.0

The problem with fakes is not just loss of revenue for IP holder, but the fakes are simply lower quality compared to genuine parts. Prolific chips were widely copied, people had problems with what they thought were Prolific chips and I think their reputation suffered because of it. I am sure FTDI don't want the same thing to happen. I'll bet a lot of comms problems people have are down to fake chips.

So while it is pretty harsh if you have boards that stop working, I think I would prefer to know I have a genuine part rather than a fake that is going to give unreliable performance now or in the future. I've tried most of my boards with FT232 and they all seem to be ok, I might think differently otherwise!
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: dutchronnie on Oct 04, 2014, 12:21 pm
Quote
Just to be clear, the workaround I described above is to make the driver work with the defective chips, not only FT_PROG!


I don't see the workaround.
What is exactly the workaround, i have the same issues.
I have read the postings over and over but i don't see a description of the workaround, am i missing something?
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: CrossRoads on Oct 04, 2014, 06:04 pm
Workaround fakes the VID/PID info somehow.
If you select:
Control Panel:System: Device Manager: Ports: right click on USB device:Properties: Details:Hardware IDs, good one shows this:
ftdibus\comport&vid_0403&pid_6001

Counterfeits will have 0s instead I think.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: mlchuang on Oct 04, 2014, 08:01 pm
I has the same issues?and  Hardware ID same as USB\VID_0403&PID_0000&REV_0600
Did FT_PROG works?
Or there's another workaround better?

Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: dutchronnie on Oct 04, 2014, 08:58 pm
Quote
USB\VID_0403&PID_0000&REV_0600


That is what i have to, but what is the workaround?

I have already changed the *.inf files, and replaced 6001 with 0000, but that didn't work.
Help
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: mickent on Oct 05, 2014, 03:39 am
Thumb Up for Amazon.  They will send UPS here to pick up my 2 SainSmart Nano v3.0 boards that won't communicate.  Paid return, no questions.  I did report counterfeit FDTI devices. 
Thanks to this Forum!
Mick
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: evildave_666 on Oct 06, 2014, 03:54 am
I have a working FTDI cable now, but at this point when it breaks I will source something with a different chipset to replace it. I can't be bothered to deal with it, I'd rather spend my time working on projects rather than potentially fighting with drivers.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: CrossRoads on Oct 06, 2014, 04:00 am
Nothing wrong with the driver - it's the fake chips that are the problem. How do you ensure your next chipset isn't fake also? I'd suggest buying hardware from reputable sources.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: evildave_666 on Oct 06, 2014, 05:06 am
It certainly is the driver. Up until 2.08 or so, the driver functioned just fine with the counterfeit chips. This latest wave of people with problems happened when FTDI finally pushed a version of the driver that checks for the counterfeits directly into the Windows Update autoupdate system around the start of the month. If you go back you'll see the same problems occurring around Feb this year with the manually downloadable version.

Anyhow, I'm done with FTDI. As far as I'm concerned its their responsibility to deal with the counterfeit issue. As for me, I'm voting with my feet and probably buying ch340 if my (presumably genuine since it still works) FTDI cable goes bad.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: CrossRoads on Oct 06, 2014, 06:26 am
So is your problem with FTDI working with Microsoft to automatically update the driver to 2.12.0 & protect their intellectual property?  I have no issue with that.
These 3 boards from  Mouser, Sparkfun, and tinyosshop.com all work with 2.12.0, 1.0.6, and Win7Pro.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Indyaner on Oct 06, 2014, 12:15 pm

I have no issue with that.


I have. I fully understand that they wnat to protect their IP, and I support that (from now on that I'm aware of this). But I dont support that on my back.
I didnt knew that there were counterfeit FTDI Chips around. I'm a beginner in this field and bought some Arduinos and FTDI now bricked my Microcontroller because of this. Can they please fight their war not on my back as a simple beginner making my first stps in this field?

So now I have to throw some of my hardware away and patiently wait for anyone who brings out a *valid* Nano, Micro, Pro Micro, etc? None of the boards you posted are for any use in my POV. They are pretty bulky. So I as a user now have to write emails to every vendors asking for verification on the FTDI ID's? I have to fight their war? This is crazy. I'm just starting with all this and will make sure that I will avoid FTDI from now on whereever I'm able to if they think it is a good Idea to force their lack of delayed counterfeit enforcement on my naive tinkering shoulders. I wish they would just bite the sour apple. I have to do it too and learn from this debacle. But giving me a slap in the face by render my devices out of order too... that is something I will remember about FTDI from now on. Imagine Dolce & Gabbana walking over the beach and punching everybody in the face that wears fake D&C Sunglasses. Can they please ask where they got those glasses and punch the guy from china in the face?

I guess I need to buy some *legit* FTDI Chips and try to desolder the bad one of my units to make right what FTDI was not able to.
Man I really hate them for this step...


EDIT:
I found a fix right here:
http://forum.gsmhosting.com/vbb/f684/octopus-box-not-detect-1865577/#post10597099

You have to download the Driver from the link there and then manually assign first the FTDI Bus and then the FTDI Port inf files. I did this and my Arduino IDE had no problem uploading a blink sketch.

I also tried my best in this short video. I hope this will help others.
Video Tutorial:
https://www.youtube.com/watch?v=SPdSKT6KdF8 (https://www.youtube.com/watch?v=SPdSKT6KdF8)

Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: shayo on Oct 06, 2014, 03:03 pm
BTW, This is the response I got from SainSmart, which isn't very useful:

Thank you for your reply and sorry for the late response because I have asked for leave.

According to the details you provided, we assume that it is the driver/software product instead of the problem of the board itself. We are sorry that we don't have a way to resolve such kind of problem as the software we run is also Arduino software.

Sorry for the inconvenience. Please contact us again if you need further assistance.


Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Indyaner on Oct 06, 2014, 03:22 pm
Just in case people are to lazy to read everything:
A potential Fix was just posted in the last post of Page 3!
(http://forum.arduino.cc/index.php?topic=270175.msg1909690#msg1909690 (http://forum.arduino.cc/index.php?topic=270175.msg1909690#msg1909690))

I tried my best in this short video. I hope this will help others.
Video Tutorial:
https://www.youtube.com/watch?v=SPdSKT6KdF8 (https://www.youtube.com/watch?v=SPdSKT6KdF8)
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: evildave_666 on Oct 07, 2014, 02:30 am
There is useful information in this FTDI app note regarding cleaning out older (or newer) driver versions and working with alternate PID/VID numbers.

http://www.ftdichip.com/Support/Documents/AppNotes/AN_107_AdvancedDriverOptions_AN_000073.pdf
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: brucemellen on Oct 10, 2014, 02:32 am
It appears some FTDI laser etched FT232RQ QFN chips with 1410-C as the code are similarly adversely affected with the 2.12 driver.  I bought a handful from Shenzhen China for a board I made - although the Alibaba seller stated they were authentic (I now think not).  I'm wondering about all those other USB to serial boards made in /sold from China - where these knockoffs originate.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: CrossRoads on Oct 10, 2014, 03:03 am
www.tinyosshop.com I think got burned by that a while ago, and now take pains to get authentic chips. My boards from them work with FTDI driver 2.12.0.0 under Win7 Pro and Win8.1
http://www.tinyosshop.com/index.php?route=product/product&product_id=600
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: NanoBotics on Oct 10, 2014, 11:01 am
I also have a SainSmart Nano, with the same problem. The solution in the video worked for me, however rather than downloading the drivers from the site mentioned, I just pointed the driver location to the .inf files in the original Arduino IDE installation ,FTDi driver folder.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: GlueMoses on Oct 10, 2014, 04:58 pm

Just in case people are to lazy to read everything:
A potential Fix was just posted in the last post of Page 3!
(http://forum.arduino.cc/index.php?topic=270175.msg1909690#msg1909690 (http://forum.arduino.cc/index.php?topic=270175.msg1909690#msg1909690))

I tried my best in this short video. I hope this will help others.
Video Tutorial:
https://www.youtube.com/watch?v=SPdSKT6KdF8 (https://www.youtube.com/watch?v=SPdSKT6KdF8)


I have a couple of panSticks with a similar chip (version 1403-C).

The solution provided by Indyaner worked perfectly for my setup.

Thanks a lot!
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: USBDriverExpert on Oct 10, 2014, 08:11 pm
Hi Guys,

There is no reason to throw out your old hardware with counterfit FTDI chips. You just need to purchase a standalone programmer. Check out this one https://www.tindie.com/products/Earth_People_Technology/the-visiport2-compact-arduino-programmer/ (https://www.tindie.com/products/Earth_People_Technology/the-visiport2-compact-arduino-programmer/). It uses a legitimate FT232RQ chip, has selectable 5V/3.3V power, and has selectable Arduino reset RTS/DTR.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: santosh0705 on Oct 16, 2014, 06:09 am
Hi All,
I'm the latest victim of these counterfeit chip   =(

I contacted FTDI and they replied this is a counterfeit chip without showing any evidence  :P

I'm sharing here how I managed it to work again.

Once you connect the counterfeit chip in Windows 8 or Windows 7 with drivers from windows update or the official driver it will first detect the device and re-write the PID to 0000. After that it will not work at all and it will be detected as an unknown device. You can't change the PID in the .INF files in the official driver, it won't work.

The workaround:

You need a Windows XP system or a Windows XP virtual machine running in a Linux or MAC system. Please note that it won't work in Windows 7 or Windows 8 VMs because it will detect the device as unknown device and it will not allow it to attach it to the virtual machine. I had Mac and it happily allow it to attached to the Windows XP virtual machine. Run your VM or the Windows XP system and attach the USB device to it.

Download the official driver for Windows XP from FTDI site, extract it and edit both the .INF files. Find and replace all 6001 to 0000. Now this modified driver will work with your counterfeit device in Windows XP. Update the drivers from device manager for the counterfeit chip.

To program the PID back to 6001 you need to download M_Prog or FT_Prog utility from FTDI website. Download any one of them and run it. Scan and Parse for the devices. It will show the device attached to your VM or the System. Now change the PID back to 6001 and reprogram it.

Dont connect it to Windows 8 or Windows 7 system now. First delete any existing driver from your system, there is a utility available in FTDI site to remove old drivers. Second find any old FTDI driver from internet, just google it, you will get few links. Disable your internet connection in your system and now connect you device and update the drivers from the downloaded driver. The device will work happily with the old driver.

Still I'm finding a way to disable the eeprom write in counterfeit chip  :smiley-mr-green: if someone know please share.

Thank you.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Ward123 on Oct 16, 2014, 07:23 pm
The fix posted at page 3 solves the unrecognized driver problem, but when I upload any sketch, it gives me the error that the COM port isn't accessible?

error message when uploading:
Code: [Select]
         System wide configuration file is "C:\Program Files (x86)\Arduino/hardware/tools/avr/etc/avrdude.conf"

         Using Port                    : COM3
         Using Programmer              : arduino
         Overriding Baud Rate          : 57600
avrdude: ser_open(): can't open device "\\.\COM3": Access is denied.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: rocketdoc57 on Oct 16, 2014, 11:04 pm
I too cannot even get windows to recognize the drivers. It says drivers no found, and I am looking right at the ones you are saying should work. I cannot communicate with my nano ver. 3.0 It seems to be running the "blink" program when I plug it in to the USB cord. I tried erasing, and uploading thinking it was just a quirk, but, I cannot get it to communicate with the nano at all.

I am getting really frustrated, and literally P.O'... can someone help before I pull the las few strands of hair I have left on my poor bald head???? ;-)


Thanks....
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: MallocArray on Oct 17, 2014, 12:36 am
@RocketDoc57

Did you follow the directions from this video exactly?
https://www.youtube.com/watch?v=SPdSKT6KdF8

You may have the official drivers downloaded, but you have to use the "Pick from a list" prompt and point to the driver folder to manually pick the "USB Serial Converter" and then the "USB Serial Port" to have it work.

In my case, it had changed from COM3 to COM4.  Once I had the drivers loaded correctly, I could go into the COM4 entry in Device Manager, then go to Port Settings>Advanced and you can change the COM port. I changed COM4 to use COM3, even though it showed it was (In Use) but assigned it anyway.  Then I could upload new programs on COM3 like I had been, and when I unplugged the Arduino, the COM port goes away in Device Manager.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: rocketdoc57 on Oct 17, 2014, 01:07 am
I thank you! I did not see the video link, and I followed it and it is working fine!!! My compliments,a nd thanks millions!!!
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Palomar on Oct 18, 2014, 08:18 pm
I've been able resurrect two of my Nano's using Indyaner's workaround video (Thanks!).

On a third Nano however, my system goes to BSOD every time right after I click Yes in the Update Driver Warning box. The blue screen error is PAGE_FAULT_IN_NONPAGED_AREA.

Any suggestions?
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: liuzengqiang on Oct 18, 2014, 11:44 pm
Just to add myself to the list of victims. I think FTDI should prevent fake chips from working but altering them is over the limit of just protecting themselves, it's hurting others and their own names. I didn't know some of my stuff have counterfeit chips and how should I? But now they are not going to work thanks to FTDI's little selfish act. I'll switch away from them in my future designs and use other chips. Their chips are neither cheap nor robust. The counterfeits are probably all going on arduino boards. So if we move to other chips, we'll leave FTDI to defend its own little territory like a kid in a play ground. Nobody cares about you FTDI?! I'll go with some reputable dealer that has some TI chips or other companies. Hate their SSOP-only packaging anyway. Bad for prototyping. Thanks for helping me make decision to stay away.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: CrossRoads on Oct 19, 2014, 12:21 am
The clone boards with counterfeit chips are probably counterfeit too.  I buy MIKROE483 USB/Serial adapters from Mouser, they come with real chips. I buy FTDI derivatives from tinyosshop.com, they got burned in the past with fake chips and are using real ones now.  I buy FTDI Basic's from Sparkfun, they use real chips.  Folks that buy really cheap ripoff clones from e-bay are likely getting counterfeits.
Not robust? I've never had one go bad.
I don't think anyone has a DIP version of USB/Serial adapter, so you're stuck with SMD there.
I like the MIKROE483; pretty compact, easy to add to a board and stable with connections along 2 sides, vs just 6 pins along one edge.
If CP2102 modules like these, that have DTR broken out to a pin, were available with holes vs pins and accepted USB-B Mini or Micro cables, that'd be another option.
As is, they are not readily mountable to a PCB.
http://www.amazon.com/Generic-CP2102-Module-Serial-Converter/dp/B00EQ1ZDY2/ref=sr_1_2?ie=UTF8&qid=1413670513&sr=8-2&keywords=cp2102
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: binaryjam on Oct 19, 2014, 11:44 am
I have just had this problem too.

It was working fine on windows 8.1 for the last month, then all of a sudden. Missing Drivers problem.

I got the drivers from FTDI and re-installed using the .inf files and the .EXE installer.  No difference.

I was left with a missing UART Driver.

(This Works for Me, try it at own risk.)


To fix it I got the drivers in normal format with the .INF files.  Extracted the zip.

From ControlPanel->Device Manager

Locate the missing UART driver.  Right Mouse, Update Driver, Browse Computer -> Let Me Pick->Have Disk->Select the Location of the drivers  (port.inf ) and OK.

Now you have a list of drivers to pick from.  Choose the USB Serial Converter. OK

After that Another Missing Device Will appear, or Should, if it doesnt then this isnt going to work and uninstall the driver you just picked.

Repeat the above steps and install the USB Serial driver

This should now work.  If it doesn't go an uninstall those drivers by right clicking the device and uninstall in driver manager.

MS must have done something to cause this in an update as this was fine a few weeks ago, hope this helps some of you having the same problem.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: liuzengqiang on Oct 19, 2014, 06:22 pm
Thanks for sharing. As you said, it works for you (and some others) but not for everyone. The root cause is FTDI altered the PID of fake FTDI chips. Unless you change it back on an XP system and never use it on a newer system that gets regular updates, the FTDI driver will get installed and screw the chip over again. I bet the FTDI management must have thought the fake chips have helped them enough with increasing market share and now it's time to remove them. It's so easy to do but they waited and waited until now. Good x-mas bonus when a bunch extra orders show up.

Don't think for a moment FTDI is a saint. They could have done it way back but they decided to wait so long. They are just using you, the fake chips and the whole thing like M$ windows taking up market share by means of pirate versions. Now where is M$ windows? Everywhere. Heck I'm typing on one of them.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: CrossRoads on Oct 19, 2014, 07:31 pm
Quote
I bet the FTDI management must have thought the fake chips have helped them enough with increasing market share and now it's time to remove them.

More like cutting into their market share.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: shinyhare on Oct 21, 2014, 11:16 am
Two nanos fully functionally now (used the manual .inf driver assignment as detailed by Indyaner) , thanks guys!
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: matg0d on Oct 22, 2014, 09:27 pm
I think most of you  guys haven't heard that on Windows 8 or newer, on the 64 bits version, driver signature is required. You cant install a driver that isn't signed by Microsoft. Only on 32bits
You get the idea. The move could be made back them, but with the new OS's, is easy for FTDI to combat fake chips.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: terryking228 on Oct 23, 2014, 05:07 am
WHICH Windows update installs this driver?? So we can roll it back...
Anyone know??
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: MakerSimon on Oct 23, 2014, 01:03 pm
All,

It is really terrible that FTDI have done this, and then done it silently, if they wanted to do this they should at least put up a message when the device is installed to say it is a fake and that they won't  play with the device anymore.

If they wanted to be nice to  END USERS they could have put up a message to say you may have unwittingly purchased a device with a fake device present and we will continue. That way end users won't suffer and would probably push back on the original suppliers. Heck, they could even punt you to a site where you could purchase a driver which would work with the bad device so that they could get some money back on it.

Oh, and by the way if you remove the driver and then point it at the driver held in the Arduino IDE it all magically comes back to life.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Peter_n on Oct 23, 2014, 02:05 pm
Well said.
After a while we only remember that there was some kind of trouble with FTDI and we should avoid them.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: PhillyNJ on Oct 23, 2014, 06:43 pm
You can un-brick the device with the MProg3.5 Programmer on the FTDi site. Once un-bricked, it will work again on OSX and Linux :) But if you plug it into the Windows box….BRICKED again. If you don't want to unbrick it, you can manually install the drivers on Windows and it will work.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: eltee on Oct 24, 2014, 02:25 am
I have. I fully understand that they wnat to protect their IP, and I support that (from now on that I'm aware of this). But I dont support that on my back.

EDIT:
I found a fix right here:
http://forum.gsmhosting.com/vbb/f684/octopus-box-not-detect-1865577/#post10597099

You have to download the Driver from the link there and then manually assign first the FTDI Bus and then the FTDI Port inf files. I did this and my Arduino IDE had no problem uploading a blink sketch.

I also tried my best in this short video. I hope this will help others.
Video Tutorial:
https://www.youtube.com/watch?v=SPdSKT6KdF8 (https://www.youtube.com/watch?v=SPdSKT6KdF8)
I perfectly agree with you.
Their war is not my war and FTDI has NO RIGHT to enter my house (with an automatic update in this case) and damage my property.
I hope someone sues the hell out of them for DELIBERATELY damaging private property, their silly disclaimer has no legal value.

From my point of view what they did is an abuse who DIRECTLY damaged me and i won't use their products in my future boards. If the chinese manufacturers will now develop their own driver i'll buy from them and forget FTDI altogether. Other hardware developers who care about their own property and the property of their users should do the same because FTDI has clearly shown they don't care. Their (FTDI) problems are not and should NOT be mine... but their silly sabotage is affecting and damaging me and i won't forgive nor forget it.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: eltee on Oct 24, 2014, 03:29 am
BTW, someone suggested to use CP2102 chips (http://www.silabs.com/products/interface/usbtouart/pages/usb-to-uart-bridge.aspx) from now on in place of FTDIs and i perfectly agree. It is not my duty to fight their war and frankly i don't even care (nor should i care for their problems), i won't risk to use their chips in future.

What if someone's life depends on one of the deliberately sabotaged chips? Can't even think how irresponsible FTDI has been.

BTW, it seems that the FTDI drivers have been removed from Windows Update:
http://arstechnica.com/information-technology/2014/10/windows-update-drivers-bricking-usb-serial-chips-beloved-of-hardware-hackers/

This doesn't change the fact that FTDI from now on should be avoided in favor of different hardware vendors, i certainly will not trust'em anymore, i just can't afford to test if every single chip i use in my boards is original or not... if they have a problem with clones that's their problem and i won't let them make it mine too.

If anyone wants to add some good alternatives to FTDI chips please post'em here.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Peter_n on Oct 24, 2014, 04:07 am
I was not able to write the PID in Windows 10 Preview, and I tried everything: changed old drivers, FT_PROG, MPROG and so on. So I'm going to trow away some things. FTDI should have made a simple tool that only checks if the chip is real or not. Since they don't have that, I'm not going to buy anything that has a (fake or real) FTDI chip on it.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: myself248 on Oct 24, 2014, 04:10 pm
If CP2102 modules like these, that have DTR broken out to a pin, were available with holes vs pins and accepted USB-B Mini or Micro cables, that'd be another option.
Even better: This Cypress chip is a drop-in replacement for the FT232RL (and fakes, of course), pin-compatible: http://www.mouser.com/Search/Refine.aspx?Keyword=CY7C65213 (http://compatible: http://www.mouser.com/Search/Refine.aspx?Keyword=CY7C65213)

It's also less than half the price. Sooo, I just ordered five of these and five genuine FTDI chips, and all my counterfeit boards are getting the fake-ftdi chips ripped off and replaced. I'll try to remember to post back in a year and let y'all know my impressions. :)
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: liuzengqiang on Oct 24, 2014, 06:59 pm
If CP2102 modules like these, that have DTR broken out to a pin, were available with holes vs pins and accepted USB-B Mini or Micro cables, that'd be another option.
Even better: This Cypress chip is a drop-in replacement for the FT232RL (and fakes, of course), pin-compatible: http://www.mouser.com/Search/Refine.aspx?Keyword=CY7C65213 (http://compatible:)

It's also less than half the price. Sooo, I just ordered five of these and five genuine FTDI chips, and all my counterfeit boards are getting the fake-ftdi chips ripped off and replaced. I'll try to remember to post back in a year and let y'all know my impressions. :)
No, please post sooner. I am on the same boat. How do you remove, what tools worked/didn't work. Thank you for posting the cypress chip. A simple usb ttl chip shouldn't cost what ftdi is demanding. Now it is hurting manufacturers that have genuinely cut cost to their boards to the level of fake chip devices. Now nobody with the right mind will go for a device that is say $18 and has ftdi chip, just in case the chip is fake. I'm crossing FTDI off my list of suppliers thanks to your info.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: MrsCrossRoads on Oct 25, 2014, 01:27 am
Interesting!

http://hackaday.com/2014/10/24/ftdi-screws-up-backs-down/
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: PhillyNJ on Oct 25, 2014, 03:48 am
If anyone is interested, I posted a quick tutorial on how to Un-Brick the FT232RL if it was bricked.

https://www.youtube.com/watch?v=RZH_qGautqM (https://www.youtube.com/watch?v=RZH_qGautqM)
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: SteveThackery on Oct 25, 2014, 07:06 pm
EDIT:
I found a fix right here:
http://forum.gsmhosting.com/vbb/f684/octopus-box-not-detect-1865577/#post10597099

You have to download the Driver from the link there and then manually assign first the FTDI Bus and then the FTDI Port inf files. I did this and my Arduino IDE had no problem uploading a blink sketch.

I also tried my best in this short video. I hope this will help others.
Video Tutorial:
https://www.youtube.com/watch?v=SPdSKT6KdF8 (https://www.youtube.com/watch?v=SPdSKT6KdF8)


Fantastic - thank you!  Also, thanks - of course - to the guy who made the video.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: joemcder on Oct 26, 2014, 02:27 am
I have found that I have 2 styles of Nano clones. 

Type #1 are labelled "Arduino Nano" which is improper but typically Chinese.  They worked before but are now dead.  Apparenlty they have the counterfeit FTDI chip LABEL.  Of course a customer (me) has no way of knowing that the chip is counterfeit.  FTDI has recklessly disabled user equipment.  Lawyers should profit handsomely from this infantile blunder.

Type #2 are labelled "DCCduino".  They use a 3rd party USB chip called "CH340" from the vendor "WCH".  These nano boards are unaffected and continue to work. You have to download & install their driver.
 
http://javacolors.blogspot.com/2014/08/dccduino-usb-drivers-ch340-ch341-chipset.html
http://www.wch.cn/downloads.php?name=pro&proid=5  (chinese site - use translate to english)
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: balu646 on Oct 27, 2014, 09:22 am
You must modify the downloaded Ftdi Driver :
http://www.heise.de/hardware-hacks/news/foren/S-FT232-Reaktivierung/forum-287246/msg-25996390/read/

This article is mine ! Ftdi has modified the own actual driver to disable Chinese Fake Chips !
The driver is changeing the Chips PID to 0000 instead of 6001 so you must change the Inf File for port and Bus , after this you must uninstall the drivers in Device Manager with connected FT 232 ! Before reinstalling the modified driver you have to disable your Internet Connection, otherwise you download the infected FTDI drivers from windows update. The Pid modified driver will appear now as a uncertified Drive, you must agree to install ! You can try to change after theis the pid back to 6001 but after repowering the board the Ft 232 will be reinstalled and the pid will be reset to 0 (zero) so FT Prog is unable to see the FT232 !
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: ideafires on Nov 10, 2014, 12:16 pm
Right Click My Computer->Manage->Device Manager
 
Select FT232R -> Right Click-> Properties
 
Click Update Driver
 
Select "Browse my Computer for Driver Software"
Click "Let me pick…."-> Click Next
 
Click Next
 
Click Have Disk.
 
Click Browse
 

Navigate to Where you have installed Arduino (c:/Windows32/Arduino)
 
Select FTDIBus.inf and click open.
 
Click Ok
 
Select USB Serial Converter. Click Next. Do yes for any warning.
 
 
One part is done.
 
Select USB Serial Port-> Right Click->Properties->

Click Update Driver
 
Select "Browse my Computer for Driver Software"
Click "Let me pick…."-> Click Next
 
Click Next
 
Click Have Disk.
 
Click Browse
 

Navigate to Where you have installed Arduino (c:/Windows32/Arduino)
 
 Select FTDIPort.inf and click open.
 Click OK
Select USB Serial Port.Click Next. Do yes for any warning.
 That's it . You are done. Arduino got Life. 
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: bluejets on Nov 30, 2014, 01:38 am
Looks like the move away from FTDI may be under way......one mob at least.

http://www.ebay.com.au/itm/XTWduino-Nano-V3-0-ATMEGA328P-Moudle-New-f-Arduino-No-USB-Cable-Improve-Board-/271672650185?pt=AU_B_I_Electrical_Test_Equipment&hash=item3f40f3a9c9

Looks like WCH CH340....

http://wch-ic.com/product/usb/ch340.asp

Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Dr_Quark on Nov 30, 2014, 12:56 pm
I think I've tried every solution I've been able to find in the forum


The code on this particular Nano's FTDI chip is 1403 (I've seen the post that says 1408 is the real chip). My symptom is, I plug in a Nano, the drivers load (eventually) and I program it. I need t make a change, but the next time I plug it in to the laptop, no drivers can be found. I assume that what happens is, the drivers load the first time, see the fake FTDI chip, write 0000 to the EPROM, but since the drivers are loaded it works. But when it is plugged in the second time, the drivers see the 0000 and won't load.

Can anyone help me get MPROG 3.5 to see the Nano and undo the soft brick? Is there another way to get the ID fixed?

If you want an idea of how miffed I am about this, if I don't get a satisfactory program in a Nano, I don't have a heater control and it's going to be 14 degrees F tonight. Maybe I can get a scumbag from FTDI to spend the night turning the heat on and off.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: ChilliTronix on Nov 30, 2014, 02:17 pm
the nano has an ICSP header, you could program it via that if you have an uno and SD card reader.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Dr_Quark on Nov 30, 2014, 07:46 pm
Questions:

1. Does the IDE recognize that you want to program via the ISCP?

2. How does the Uno fit in this loop? I have two Uno's and five Mega's. I'm only reluctant use them because I don't have a board for them that has the few extra screw terminals for the sensors and control relays.

3. The SD card reader might be a problem. I have same, but currently no way to access the pins in the socket, if that's what's required.

If the Uno can bail my Nano's out, that would be great. Just point me to a tutorial on the hookup.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: ChilliTronix on Nov 30, 2014, 08:58 pm
You can use an Uno to program the nano Via ICSP but to get a program onto it you have to make the hex and copy it to an SD card that will fit in a reader you can read from your Uno.

Nick Gammon has an ICSP programmer here (http://www.gammon.com.au/forum/?id=11638). The article is aimed at loading onto a 328P stand alone but the nano is based on the 328P so that may well work.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Dr_Quark on Nov 30, 2014, 09:21 pm
Thanks much, ChilliTronix. I will look into that later. I'd like to rescue my 20 or so Nano's, if possible.

For now, I've decided to bail from the Nano and use some of my Pro Mini's and breadboards. Sucks, but it's otherwise going to be cold tonight.

The mini is running the program no problem. It just looks like a kludge, which it is.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: ChilliTronix on Nov 30, 2014, 09:45 pm
The mini is a nano without the USB to serial converter on board. That said if you have 20 Nanos bring up a Linux box, say Ubuntu ans use that. No driver issues there.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: XavierM on Dec 16, 2014, 02:05 am
While installing some softwares and device drivers on a fresh install of windows 7 x64, some of them had problems, including usb2serial boards. Obviously the fix is quite easy and fast, but the little scare that it gives is pretty cool, I must say.

I'm creating some pcb/devices myself and I'm for sure ordering genuine ftdi chips for them, this ic is quite good and price is not that high.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: DEAFBOY on Dec 26, 2014, 03:12 pm
I have two Nano here. It was succesfully updated, but cannot flash the compiler. It says, Serial port 'COM25' already in use. Tried with 'Arduino Nano w/ ATmega168' and 'Arduino Nano w/Atmega328'. Same error. The tutorial has not solved my problem. I'll throw Nano in the trash. I don't know what to do with that. :'(
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: liuzengqiang on Dec 30, 2014, 04:40 am
I have two Nano here. It was succesfully updated, but cannot flash the compiler. It says, Serial port 'COM25' already in use. Tried with 'Arduino Nano w/ ATmega168' and 'Arduino Nano w/Atmega328'. Same error. The tutorial has not solved my problem. I'll throw Nano in the trash. I don't know what to do with that. :'(
I'm keeping them for the future when I get a rework station. Then I can remove its MCU for other uses or replace its ftdi chip with a real one or equivalent compatible chip from another manufacturer.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: druid442 on Dec 30, 2014, 11:46 pm
hi !

i ran the same issue... i didn't read all the posts because there is a lot of them, so........

here is my part of it.....

i use pro-mini along with FTDI 232RL, i had the same issues...... the drivers of W7 sets the FTDI chip PID to 0000, making them completely dumb and useless......

to solve this big thing you need to edit the 2 inf file (ftdiport and ftdibus) and sets the PID to 0000, then, reinstall the drivers manually....... then use Mprog 3.5 with the default FDTI232RL file and upload it.... this way, you will resets the PID to 6001, and it will work again....... but, there is a but,,,,, don't unplug it ! if you do so, W7 will re-sets it back to 0000...... i'm now working on a way to definitively solve this problem on w7

this is a commum issue......... don't worry

eric

Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: druid442 on Dec 30, 2014, 11:50 pm
i forgot.......

you can still use it with the PID set to 0000 (with the modified inf file)....... let me double test this possibillity if there is no overflow error on the comm

have a nice day
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: druid442 on Dec 31, 2014, 12:58 pm
hi !

***THIS IS ONLY FOR TEST PURPOSES !!! DON'T ALTER FTDI DRIVERS ***
***THIS IS ONLY FOR TEST PURPOSES !!! DON'T ALTER FTDI DRIVERS ***
***THIS IS ONLY FOR TEST PURPOSES !!! DON'T ALTER FTDI DRIVERS ***
***THIS IS ONLY FOR TEST PURPOSES !!! DON'T ALTER FTDI DRIVERS ***

here is what i came up with......

what's happenning :

W7 drivers sets the FTDI232RL chip PID to 0000, and the FTDI drivers no longer works. as far as I know, this is due to conterfeith chips, so get rid of them right away !

kind of solution ;

unplug FTDI card
edit ftdibus.inf and ftdiport.inf (2 files), search all PID_6001 and replace all with PID_0000, save
plug back FTDI card
manualy update the drivers using those 2 tweaked files
restart W7

you can do that for as many card you have, they are all going to work

wont work in WinXP :-(

***THIS IS ONLY FOR TEST PURPOSES !!! DON'T ALTER FTDI DRIVERS ***
***THIS IS ONLY FOR TEST PURPOSES !!! DON'T ALTER FTDI DRIVERS ***
***THIS IS ONLY FOR TEST PURPOSES !!! DON'T ALTER FTDI DRIVERS ***
***THIS IS ONLY FOR TEST PURPOSES !!! DON'T ALTER FTDI DRIVERS ***
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Dr_Quark on Dec 31, 2014, 02:56 pm
Did you find that you had to do this every time you changed to a new Nano or unplugged and plugged back in the same Nano, or was the fix persistent? Was it also persistent if you shut down Win7 and restarted?

If it's not persistent, making a Linux machine into a Nano programmer seems like a better solution (which I need to do when I get aroundtuit.)
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: akis_t on Jan 03, 2015, 02:12 pm
Later edit:

As it turns out the problem is caused by counterfeit chips, I must delete the workaround procedure I have found, because altering device drivers is contrary to the FTDI license agreement.

If you have such a fake chip, please contact the seller for reimbursement.
Under old European law, you can reverse engineer and modify any code which is running on your device and is preventing something from working. This allows big corporations, state and private, to hire programmers that can hack commercial or custom software, simply to "get it to work". This is all anecdotal of course, do your own research, and so on.

Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: druid442 on Jan 03, 2015, 07:14 pm
hi !

to answer Dr_Quark question, yes, you need to do it everytime a ftdi2323rl is plugged/unplugged, whatever you restart or not...... why ?????? because everytime you plug a FTDI232RL, the drivers ckeck for a conterfeith chip........ if this is so, it sets the PID to 0000 thus, making them useless.

the only permanent solution is to edit both files and set the PID to 0000, then, any future usage will be ok since the driver can locate the required files for it to work.

and again...... please..... this information is given for educational purposes use your common sense

any questions are welcome

TheDruid!!!
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: bratwurst on Jan 06, 2015, 10:34 am
Same problem here. But it's odd. Same setup, same Nano, same system. I wrote some code to test it out (Just the example "Blink" sketch that I modified a bit, just for fun.) Worked on Sunday, On Monday, the Nano was STILL connected to USB, was STILL blinking, but when I try to download another script I found the Nana now had "No Driver Found" on my Windows 7 Pro system (64 bit.) I didn't change ANYTHING. My system suddenly could identify a port for the Nano. Tried everything I could try, including removing the current driver (FT232R), downloaded the newest version and installed it; no go. I did a full registry clean, rebooted, installed the new driver again and ... no go. I went back to a Windows Restore Point when it worked (From quite a while back, but I had another Nano I'd built a project with,) and ... no go.

This is MADDENING! It makes no bloody SENSE! I checked to see if Windows had done an upgrade in the meantime, but no, it didn't. I did a Windows Update and found some update to the USB "system" (Sorry, I didn't take note nor remember just what that update actually was) and that TOO didn't work.

I'm completely at a loss. All I can think is "Poltergeist" or "Wicked Leprechauns" have invaded my house and this system. Just makes no bloody sense...
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: bratwurst on Jan 06, 2015, 01:13 pm
To: druid442,

I tried to follow your "guide" for this problem, and it was a bust. I think where I got "stuck" were two things. First, I changed those two files (ftdibus.inf and ftdiport.inf) in the directory

 "C:\Program Files (x86)\Arduino\drivers\FTDI USB Drivers"

Frankly, I don't know if this is the right location for those files; my system has three MORE of these files in the directories

"C\Windows\System32\DriverStore\FileRepository" and sub directories that are too long to read or to write here such as "ftdbus.ing_amd64_neutral_5616c9aa1fc2a73" -- "gibberish."

And then you said to "manually install the FTDI driver," using those .inf files I modified. But the driver download from FTDI is an .exe and ... I just don't know whether I changed the right files, and how to integrate those modified files into the FTDI driver install. So I did the best I could, but it just didn't work; same problem. Can you elaborate, detail, what I did wrong and what I should be doing instead? Thanks.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: bratwurst on Jan 06, 2015, 01:20 pm
Oh and also, I tried to modify those two files in those "gibberish" directories, but wasn't "Authorized" to modify them. I tried it using the text cmd window (using "vi,") in Administrator Mode, but still, it won't let me write to those files.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: elrondemon on Jan 07, 2015, 12:10 am
Guys, I managed to fix the problem on Win7 X64 with Arduino Nano V3.0 and FT323R driver problem.

Basically the solution is:

1) In device manager right click on the FT323R unrecognized driver -> properties -> driver -> update driver -> "browse my computer..." -> "let me pick from a list..." -> next (staying on "Show All devices") -> Have disk... -> point it to: C:\Program Files (x86)\Arduino\drivers\FTDI USB Drivers\ftdibus.inf -> next -> Accept all "untrusted stuff..."....

Wait this to finish (will take a long while).

2) Once its done, in device manager, the unrecognized FT232R will become unrecognized USB Serial Controller.
Make all the steps above on this one BUT (!) this time point it to:
C:\Program Files (x86)\Arduino\drivers\FTDI USB Drivers\ftdiport.inf

Wait again. Hopefully, this time it will be assigned as some COM.

Good luck,
Alex
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: SheepRustler on Jan 09, 2015, 12:37 am
Yup, Works for me too! BUT you have to follow the instructions EXACTLY. I had to RMB on the offending device in Device Manager and uninstall to get the same menu options. It had'nt worked until I did that.

Thanks Binary Jim !

Poor show FTDI for punishing those of us unknowingly with fake chips. I'll be avoiding FTDI loaded products from now on.....

 

I have just had this problem too.

It was working fine on windows 8.1 for the last month, then all of a sudden. Missing Drivers problem.

I got the drivers from FTDI and re-installed using the .inf files and the .EXE installer.  No difference.

I was left with a missing UART Driver.

(This Works for Me, try it at own risk.)


To fix it I got the drivers in normal format with the .INF files.  Extracted the zip.

From ControlPanel->Device Manager

Locate the missing UART driver.  Right Mouse, Update Driver, Browse Computer -> Let Me Pick->Have Disk->Select the Location of the drivers  (port.inf ) and OK.

Now you have a list of drivers to pick from.  Choose the USB Serial Converter. OK

After that Another Missing Device Will appear, or Should, if it doesnt then this isnt going to work and uninstall the driver you just picked.

Repeat the above steps and install the USB Serial driver

This should now work.  If it doesn't go an uninstall those drivers by right clicking the device and uninstall in driver manager.

MS must have done something to cause this in an update as this was fine a few weeks ago, hope this helps some of you having the same problem.

Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: NStorm on Jan 16, 2015, 12:17 pm
I've encountered the same problem after connecting my FT232 adapter to the Windows host (used on Linux in past). I've downloaded latest driver from FTDI site and installed it. At first connection it worked fine, but after reconnecting the deviced wasn't recognized. I've didn't read this thread back then and didn't know that the driver rewritten my device PID.

But I've fixed it easy way without modifying drivers. I just went to Windows (7 x64) device manager, opened unknown device and manually picked the driver from the list of already installed. First you need to pick from the Category 'USB host'->FTDI->FTDI USB host or something like that. I'm not sure how exactly it was called, I was picking from what it was offered. It warned my it might not work fine, but installed the driver. After that new FTDI USB Serial Port device appears. Following the same procedure on manual picking the driver, I've selected from category of COM/LPT Ports->FTDI and picked FTDI USB Serial Port. After that my adapter started to working fine.

Interesting thing that at 1st under Win7 I've tried to install FTDI USB Serial Port driver on first unknown device directly (without USB host part first) the device and the COM port appeared. But it wasn't working, telling me that the COM port are busy.

Thats is because FTDI driver consists of 2 parts - first you'll need to install USB Host Driver, which will add another device - USB Serial Port. Which is our virtual COM port indeed.

Later, after I've read this thread, I've found ftdi_eeprom and ft232r_prog under Linux and used them to "fix" my eeprom VID back to 0x6001.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Roadracer on Jan 24, 2015, 12:18 am
I solved problem. Here is how I did it!

- extract .zip file (http://www.elektronik.si/phpATM/index.php?action=downloadfile&filename=FTDI%20USB%20Drivers%200000.zip&directory=FTDI%20gonilnik%20za%20pid%200000&) and when windows asks you for drivers you show this folder. System will now install driver. It will report some missing driver for port but don't bother if you can find Serial port 0000 in USB Controler (Device manager).
- download FTDI programator (http://www.elektronik.si/phpATM/index.php?action=downloadfile&filename=FT_Prog_v3.0.56.245.zip&directory=FTDI%20gonilnik%20za%20pid%200000&) install & run program and press F5. Computer will find FTDI chip. Go in Device descriptor >> VID PID and change 0000 number to 6001. Write data to chip.
- Now disconnect and reconnect and windows should install correct drivers.

Hope it helps.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: subsix on Jan 27, 2015, 01:57 pm
Also this solution under linux, work's fine:

http://binefa.cat/blog/?p=80

bye
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: noahbwalter on Feb 04, 2015, 03:39 am
Problem:

Unable to install drivers

Steps toward Resolution:

connected arduino uno r3 to computer ( windows 7 64 bit) with a USB cable

Device did not install sucessfully ( as predicted by the guide step 4
'install the drivers' of arduino.cc/en/Guide/Windows )

One of two possibilities is given by the instructions.
1. 'Arduino UNO (COMxx)' is under the ports ' Ports (COM & LPT)'
2. under 'Device Manager' --- 'other Devices' --- there is 'Unknown Device'

My case is the latter. and it seems the instructions only assume the first.
Therefore it seems i am unable to continue with the instructions.

Nevertheless, i attempted to 'update driver software' and install the drivers
from my arduino file directory. but this was not sucessful.

...........,

Noah
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: noahbwalter on Feb 04, 2015, 03:41 am
How are the chips counterfiet? this makes no sense. i bought this project at a radio shack. not on the black market????
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: noahbwalter on Feb 04, 2015, 03:43 am
yeah. it sucks. seems like there's no solution, but to take the Make:it Robotics Starter Kit back where you bought it.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: evildave_666 on Feb 04, 2015, 03:55 am
How are the chips counterfiet? this makes no sense. i bought this project at a radio shack. not on the black market????
All it takes is one slip-up or dishonest staff, anywhere in the supply chain, for counterfeits to sneak into ostensibly reputable products.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Bolje on Feb 04, 2015, 10:43 am
Same here.  :'(
Not able to connect to the Arduino Nano.
Tryd everything I found here on the forum. Nothing worked.

New chipset for USB to Serial converter.
Found new driver here:

http://www.5v.ru/ch340g.htm

Installed this one and everything oke.

Nice instalation of the com-port.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: noahbwalter on Feb 05, 2015, 01:20 am
So, let me get this straight, you fixed this not by software, but by sending away to russia for a microcontroller specific to this project??

And it cost 300 rubies? I don't know the exchange rate. At this point I think I'd like to return the product from where i got it. I wish I could contact someone under the Arduino employ who could explain or resolve my dissatisfaction, but i'm not sure that is possible.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Bolje on Feb 11, 2015, 01:17 pm
No, I ment, er was a new chipset on my Nano-board.  :smiley-roll-blue:

So simply, change the drivers in Windows.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Dr_Quark on Feb 14, 2015, 02:52 pm
Reference SUBSIX's post (#104). It does not work for me. When you go to the link, the Linux commands are:
Code: [Select]
$ sudo apt-get install make gcc libftdi-dev
$ wget http://rtr.ca/ft232r/ft232r_prog-1.24.tar.gz
$ tar -zxvf ft232r_prog-1.24.tar.gz
$ cd ft232r_prog-1.24
$ make
$ sudo ./ft232r_prog -old-pid 0x000 -new-pid 0x6001
  (note: the dash in front of "old" is really a hyphen, but inside the "code" box it
   displays as a dash


The last line always gives me the error "unrecognized arg: "-old-pid""

The problem turns out to be the dash in front of the words "old" and "new". This is not a dash (en-dash), it's a hyphen (em-dash). The actual command line should use two dashes and is:
Code: [Select]
$ sudo ./ft232r_prog --old-pid 0x000 --new-pid 0x6001

This is a "feature" of some word processing/editing programs which automatically converts two en-dashes to a hyphen. If you go to the author's web page for ft232r_prog, it has the same error. The original author's page is:

http://www.m0yom.co.uk/ftdi-serial-killer-quite/#comment-6426

Bottom line, I've unbricked 5 of my Nanos and can now use a handful of PCBs, instead of converting everything to Pro Minis.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: ljhtom on Mar 01, 2015, 02:54 pm
Hello, a solution here:

http://electrohobby.es/Archivos/arduino%20nano%20fix.pdf?21e9af

In spanish:

http://www.electrohobby.es/usb-ftdi-no-se-reconoce-el-dispositivo-usb-arduino-nano-usb-ttl-ft232-etc/


Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: vgtlcs on Mar 04, 2015, 01:53 pm
Hi Guys - its not only Win 7 64 bit but also Win 7 Ultimate 32 bit system that won't install FT232r USB UART drivers; I have tried all combinations of options available on FTDI site a number of times, including latest recommended methods and also older driver versions - nothing works as it should with all resulting in failures and I have simply given up having wasted several long days trying to resolve this issue!!
I get the big green ticks for the VCP and Com port drivers during installation but then when you try to update the actual drivers for each board in Device Manager by pointing to the folder where the driver files are supposedly installed they always fail!
My adapters include "genuine boards" from Sparkfun and separately from sainsmart (of which the latter I am not sure about how legit this company is as I have experienced a number of different problems in using this company - none of which were satisfactorily resolved by them - in fact the latest problem was simply ignored by them repeatedly asking the same questions despite me supplying all the required details/answers until after about 10 attempts I finally gave up in disgust???) so if the FTDI chip problem relates to use of the alleged fake FTDI chips then some "big companies" have some pretty big explaining to do! Seems like there is something very incidious going on here since so many people are having the same problems????
My only work-around at the moment is to not use this type of board for my XBEE / Uno projects, a real pain in the but and this has just forced me to order several (non-FTDI) boards that I know do work!
The other main problem with the FTDI Driver installation is that you are supposed to notate the path where the files are installed but the latest FTDI procedure produces an exe file for the driver installation and you have no way to identify where this finally installs the drivers as it is too quick to observe during running the exe installation file!
So if anyone can point me to where the FTDI drivers actually are installed in Win 7 Ultimate 32 bit during driver installation I will be very grateful. I rather suspect this issus is going to get much bigger before it is resolved! Please also note that these drivers are not visible or identifiable in Windows/System32/Drivers folder!!
Cheers Ian
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: liuzengqiang on Mar 13, 2015, 05:19 pm
If it is genuine FTDI chip, an updateto-date win system (vista/7/8) will be able to download proper driver from contacting Microsoft via the internet and install proper driver. You don't even need admin's password for this auto install. If yours doesn't install, it's probably a fake.

Spark fun got fake ATMEGA chips before and even sold them as practice chips for smd soldering. I think they ultimately discontinued selling them because it is below decent business practice to sell anything fake. I've been burnt by fake chips mostly from arduino nano boards I bought from eBay and another website. What I bought from digikey and mouser work just fine. I also got modules from modern device and spark fun. So far no fakes from them in my hand.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: RCStephens on Mar 16, 2015, 11:04 pm
I was having same problems as mentioned. New nano, drivers failed to load in windows.
Tried downloading new drivers, same result.
Unplugged the nano from the IO shield and everything worked correctly.
Supplied stable 6v to power IO shield, everything worked correctly.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: subsix on Mar 16, 2015, 11:30 pm
old drivers work's for me. don't forget to uninstall new drivers, and never use windows update to avoid upgrade.
http://www.f4huy.fr/wp-content/uploads/2015/01/SmartTronik%20CDM%202.04.06.zip


just before, do:

$ sudo apt-get install make gcc libftdi-dev
$ wget http://rtr.ca/ft232r/ft232r_prog-1.24.tar.gz
$ tar -zxvf ft232r_prog-1.24.tar.gz
$ cd ft232r_prog-1.24
$ make
$ sudo ./ft232r_prog --old-pid 0x000 --new-pid 0x6001
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: gewrou on Apr 02, 2015, 11:58 pm
Hello, I have a duemilanove with the same problems (FTDI fake chip).

I followed the video https://www.youtube.com/watch?v=SPdSKT6KdF8 that was posted in previous pages,
and finally achieved in downloading program to the arduino, but it does not work!!!

Should this be another surprise from FTDI?

Has a same situation happened to anybody?
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: liuzengqiang on Apr 03, 2015, 07:08 am
Get a genuine FTDI chip (FT232RL) from reputable vendor (mouser in USA). Find a friend with hot air rework station. Replace chip. Keep fake chip for soldering practice. That's pretty much what I did. And I now own a rework station myself.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: gewrou on Apr 04, 2015, 01:40 pm
The supplier here, where I live, sells only genuine arduino UNO. I cannot find arduino duemilanove for obvious reasons.

My question is can the program written for the Duemilanove run correctly if I download it to Arduino UNO??
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: Budvar10 on Apr 04, 2015, 01:56 pm
Program should work for both. It depends on MCU. Older Duemilanove has 168 and newer 328 same as UNO.
If same MCU (ATmega328P) you can upload hex without any change. You can put MCU from Duemilanove to UNO also.

Counterfeit FT232RL should work also. Here on forum there was a discussion about it. Search for it.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: longjohn119 on May 22, 2015, 08:03 am
All it takes is one slip-up or dishonest staff, anywhere in the supply chain, for counterfeits to sneak into ostensibly reputable products.

FTDI can go stuff themselves, they are even worse than the counterfeiters .... I bought a device with a chip clearly labeled FTDI on it sso I operated in Good Faith yet instead of going after the counterfeiters they just screw over the Consumer completely for something that is obviously no fault of their own?

I won't buy another device that I know has FTDI parts in it anymore because 1) I can't trust it to be genuine and 2) FTDI will punish me and not the counterfeiter if it is not genuine .... and that won't slow down the counterfeiters one bit

F*** FTDI they are no better at all than the counterfeiters .....
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: longjohn119 on May 22, 2015, 08:18 am
Get a genuine FTDI chip (FT232RL) from reputable vendor (mouser in USA). Find a friend with hot air rework station. Replace chip. Keep fake chip for soldering practice. That's pretty much what I did. And I now own a rework station myself.
FTDI should give me a new chip, they ruined it not me and it was NOT my fault the chip was counterfeit so why am I the only one being punished for these fakes?

I'll just pitch this in the garbage before I buy ANYTHING that has chips labeled FTDI in it or purchase one of their chips for a replacement when I didn't do anything wrong ... PERIOD ... End of story
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: druid442 on Jul 07, 2015, 01:11 am
hi guys !

to all of you who still have problems with conterfeit FTDI chips, please read my previous posts, there is a way to revive them

i highly discourage buying conterfeit stuff.

please, don't PM me, post on the forum for the entire community

have a nice day
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: IrOSOz on Jul 10, 2015, 06:17 am
It looks like FTDI have made a change of direction.
I was conversing with a supplier about a board I bought with a fake chip and they sent me the link to the FTDI drivers and said try these.
The drivers - CDM v2.112.04 are dated 3 July 2015, only a week ago, so I gave them a try to see.

And lo and behold, my Windows 8.1 machine now recognised the chip and allocated a COM port.
I looked in the Hardware IDs and the PID still shows 0000, so they haven't changed that.

Thinking this was good news I tried to use the board, but no luck.
I did a bit of faultfinding and connected the TX and RX lines together and fired up a serial terminal.
What I found was what I received wasn't what I was sending.
Initially I thought it was some other fault until I realised that what was coming back was NON GENUINE DEVICE FOUND!
For every character I sent, the same number of characters of that message was coming back.
So if I send a 26 character test message, the full NON GENUINE DEVICE FOUND! comes back!

So the chip is still basically bricked!

The only thing I'm interested to know now is it just because my chip was reprogrammed that it still doesn't work, or will a new, non PID modified chip now work with the new drivers.
I only have one of these chips so I'll never know.
Maybe someone has a few of them and can try a fresh one.

I have a strong feeling that they will still not work.

I tend to think that not showing a fault with the COM port but still not letting the chip work will be even harder for most people to figure out.




Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: saharmohamedali on Jul 10, 2015, 09:32 am
I don't know what's going on with others. Just tried mine again (1.0.6 on Win7Pro), IDE had been open for a couple of days so I get a build folder disappeared error. Restarted the IDE, opened Blink and it downloaded fine again.
My Sony Vaio with WinVista that I used for nearly 4 years (and still use occasionally because it has many sketches on it and sometimes  I have eagle routing going on in one room while I code in another where the hardware is, but less and less as the keyboard is getting fiddly) still runs file also.
I am stumped as to others have such difficulty.
I let both computers do Windows updates automatically. Maybe that has something to do with it?


http://imgupp.com/img/1434586608.jpg

 (http://imgupp.com/1434586608.html)
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: mbruck on Jul 15, 2015, 08:57 am
I have both windows 7 64 bit at home and and work. 
Board with Nano v3. work at home computer and does not work at job, what ever I try to install drivers.... Even more in device manager hardware ID of device show Unknown.....
Even more, FTDI programmer won't see it connected.

Anyone can explain this?
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: NJFF41 on Aug 08, 2015, 05:18 am
To everyone who has been hitting your heads on the wall like I was!!!
These Nano boards DO NOT have the FTDI chip!!!
They are using a CH340G chip and you need a different driver.

http://www.arduined.eu/ch340g-converter-windows-7-driver-download/

Download this, install it, and remove any driver that you may have already installed as I did.
Once you remove the old driver windows may install this driver for you.
It did for 1 of 2 of these boards, I had to manually do the 2nd one myself but it works!
Probably cause I spent about an hour or so trying to force load the incorrect driver as was explained to me in another forum.
I opened Arduino and uploaded a couple programs to be sure.
Works Great!!!
Hope this helps all who are looking for the FIX!!!

Jeff
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: CrossRoads on Aug 08, 2015, 05:43 am
Quote
These Nano boards DO NOT have the FTDI chip!!!
Then they are not Nanos, they are some clone/derivative that should not be labeled as Nano.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: antokadam on Sep 20, 2015, 08:00 pm
Initially I thought it was some other fault until I realised that what was coming back was NON GENUINE DEVICE FOUND!
For every character I sent, the same number of characters of that message was coming back.
So if I send a 26 character test message, the full NON GENUINE DEVICE FOUND! comes back!
I had the exact same problem but managed to repair the chip. Basically you need to go back to an old version of the FTDI driver and disable windows update for drivers. For detailed instructions see this link:

http://electropit.com/index.php/2015/09/06/arduino-nano-v3-0-clones/ (http://electropit.com/index.php/2015/09/06/arduino-nano-v3-0-clones/)

Full disclosure: I'm the author of this site.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: str8ahead on Dec 10, 2015, 07:47 am
I suspect we're dealing with counterfeit chips that don't let Windows talk to it. Case in point, I have an XBee FTDI Explorer module and the latest VCP driver that installed on a Sparkfun XBee Explorer part with no issues. However, I also ordered a Saint Smart XBee Eplorer FTDI chip that just won't install all the way. It was a couple of dollars cheaper as I recall.
One customer at Amazon had discovered that there are a lot of Chinese 'knock-offs' that just won't install a FTDI VCP newest version with a Windows 8 and Windows 10 OS/device drivers.  
Apparently he was able to resolve the issue with the Saint Smart part by using an earlier version driver. The newest version is 2.12.2 that worked fine with the Sparkfun XBee Explorer, an authentic chip apparently.

So the solution for me is find a v2.10.1 or earlier or order a Sparkfun part and be done with it. Anyone else have a thought or info they could share? BTW, I haven't a clue where to come up with an earlier version of the driver in question.
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: sspence65 on Jan 13, 2016, 07:11 pm
My Nano 3.0 (IC Station) has a PID of 6001, not 0000, but will not install. Any ideas on why it won't work? USBVIEW says:

Device Descriptor:
bcdUSB:             0x0200
bDeviceClass:         0x00
bDeviceSubClass:      0x00
bDeviceProtocol:      0x00
bMaxPacketSize0:      0x08 (8)
idVendor:           0x0403 (Future Technology Devices International Limited)
idProduct:          0x6001
bcdDevice:          0x0600
iManufacturer:        0x01
iProduct:             0x02
iSerialNumber:        0x03
bNumConfigurations:   0x01

ConnectionStatus: DeviceConnected
Current Config Value: 0x00
Device Bus Speed:     Full
Device Address:       0x01
Open Pipes:              0
Title: Re: Unable to get FT232R drivers loaded under Windows 7 64bit
Post by: oswe on Dec 18, 2016, 01:41 pm
in my case i solved downloading the sw from china where my clone board came ch340 or something like that