Arduino Forum

Products => Create => Chrome App => Topic started by: charliettsd on Jul 26, 2017, 12:41 am

Title: Tried to update beta Chrome app
Post by: charliettsd on Jul 26, 2017, 12:41 am
I received thank you email for beta testing. Tried to update my app but it does not recognize my account for free update. Thanks
--charlie
Title: Re: Tried to update beta Chrome app
Post by: sandeepmistry on Jul 27, 2017, 01:32 pm
Hi @charliettsd,


Could you please attach a screenshot of what you see here on the Chrome Web Store page? Similarly, please attach another screenshot of what's on chrome://extensions

Thanks.
Title: Re: Tried to update beta Chrome app
Post by: charliettsd on Jul 31, 2017, 01:16 am
See attachments. It could be that the email account I used to sign up for beta is different from the email address that I use to log into Create.
--charlie
Title: Re: Tried to update beta Chrome app
Post by: sandeepmistry on Jul 31, 2017, 02:58 pm
Have you tried to reboot your Chrome OS device? Try that out, you should see 1.0.0 in chrome://extensions afterwards, we've found rebooting is the most consistent way to make an app update.
Title: Re: Tried to update beta Chrome app
Post by: charliettsd on Jul 31, 2017, 10:38 pm
Rebooted numerous time over the last week. Extension is still 0.0.0.14
--charlie
Title: Re: Tried to update beta Chrome app
Post by: sandeepmistry on Aug 11, 2017, 03:05 pm
I was able to reproduce the issue here, the Chrome web store will not allow you to update to the latest version without a paid subscription.

The beta testing version v0.0.0.14 is identical to v1.0.0, so you are fine for now. I'll keep you posted on our progress in resolving this issue.
Title: Re: Tried to update beta Chrome app
Post by: charliettsd on Aug 25, 2017, 11:06 pm
Thanks for the reply. Really enjoying using the chromebook for my projects. Keep up the great work.
--charlie
Title: Re: Tried to update beta Chrome app
Post by: charliettsd on Sep 24, 2017, 01:12 am
I see the app has been updated to 1.0.3. Is there way for me to update yet? Thanks
--charlie
Title: Re: Tried to update beta Chrome app
Post by: sandeepmistry on Sep 25, 2017, 04:22 pm
Hi @charliettsd,

Could you please try to update again, the Create Chrome app now has a 5 day free trial so you can install it without a subscription. Beta testers such as yourself, have a free trial until July 1st, 2018.

You maybe be prompted to re-enable as the new version requires additional permissions.

https://chrome.google.com/webstore/detail/arduino-create/dcgicpihgkmccjigalccipmjlnjopdfe