Arduino Forum

Using Arduino => Installation & Troubleshooting => Topic started by: Alex_Webster on Nov 12, 2019, 09:15 am

Title: Unable to see Arduino on Windows 10m IDE 1.8.10
Post by: Alex_Webster on Nov 12, 2019, 09:15 am
The port button under tools is grayed out, I can see the port assigned to the board in windows 10 device manager. I can even see the device in the online editor. The problem is that I need to use my board when I am off line. Any help with this will be greatly appreciated. Thanks.
Title: Re: Unable to see Arduino on Windows 10m IDE 1.8.10
Post by: ballscrewbob on Nov 12, 2019, 09:38 am
If this is specifically for CREATE then I will move you to the correct section ?

Bob.
Title: Re: Unable to see Arduino on Windows 10m IDE 1.8.10
Post by: Alex_Webster on Nov 12, 2019, 09:44 am
I need this for off line use. I'm a little confused. I don't have internet at my shop where my CNC is. I get this problem with both my Arduino UNO and MEGA 2560.
Title: Re: Unable to see Arduino on Windows 10m IDE 1.8.10
Post by: ballscrewbob on Nov 12, 2019, 10:27 am


In the regular IDE you can turn off the check for updates option.

Bob.

Title: Re: Unable to see Arduino on Windows 10m IDE 1.8.10
Post by: Alex_Webster on Nov 12, 2019, 10:53 am
Ok, Bob. But not helping... what additional information can I provide?
Title: Re: Unable to see Arduino on Windows 10m IDE 1.8.10
Post by: ballscrewbob on Nov 12, 2019, 10:57 am
Open the IDE.
Click FILE then PREFERENCES.
UNTICK the box for "Check for updates on startup"

That will turn off the IDe from checking for  updates to the Boards and for Libraries.

Bob.

Title: Re: Unable to see Arduino on Windows 10m IDE 1.8.10
Post by: Alex_Webster on Nov 12, 2019, 11:04 am
Ok. But the trouble I'm having is that the port button in the IDE is grayed out.
I can see in windows 10 device manager that the port com 3 is assigned to the Mega 2560.
As the Mega 2560 is connected. Is there something else that I'm missing, that the IDE is not
seeing the board? It's likely something quite simple, I'm not seeing.
Title: Re: Unable to see Arduino on Windows 10m IDE 1.8.10
Post by: ballscrewbob on Nov 12, 2019, 11:06 am
These are the basic troubleshooting steps and answers.

These steps may also save you some unnecessary time and effort in the forum.

COMMON ISSUES
COMPUTER RELATED
Performing the above actions may help resolve your problem without further help.
Title: Re: Unable to see Arduino on Windows 10m IDE 1.8.10
Post by: ballscrewbob on Nov 12, 2019, 11:15 am
Additional information (https://www.arduino.cc/en/Guide/PortableIDE) that might also be of use as it allows you to create a portable version so you can update when needed.

You can use a flash drive and update it on a computer that has internet.

Bob.



Title: Re: Unable to see Arduino on Windows 10m IDE 1.8.10
Post by: Alex_Webster on Nov 12, 2019, 02:52 pm
Thanks for your input and suggestions Bob. It turned out to be a hardware problem with USB driver issues. The USB ports were working for everything else. While I was troubleshooting I popped in to see if anyone else had had this kind of problem.

Cheers,
Alex.
Title: Re: Unable to see Arduino on Windows 10m IDE 1.8.10
Post by: ballscrewbob on Nov 12, 2019, 05:49 pm
Thanks for letting us know.

Bob.