Arduino Forum

Community => Website and Forum => Topic started by: PerryBebbington on Jan 06, 2019, 10:43 am

Title: Putting my photo on my profile permanently [RESOLVED]
Post by: PerryBebbington on Jan 06, 2019, 10:43 am
I have now added my photo to my profile 3 or 4 or maybe even 5 times. Each time I do so it appears on my profile and on my posts. After a few days it disappears. Please tell me how to add it so it stays, and please tell me why it disappears.

[EDIT] 22/1/2019 Resolved (as much as it can be!) with thanks to everyone that tried to help.
Title: Re: Putting my photo on my profile permanently
Post by: pert on Jan 06, 2019, 10:46 am
It sounds similar to this:
https://github.com/arduino/forum-issues/issues/194 (https://github.com/arduino/forum-issues/issues/194)
Title: Re: Putting my photo on my profile permanently
Post by: PerryBebbington on Jan 06, 2019, 11:08 am
Thank you Pert, unfortunately no solution in there. Do you know how to bring this to the attention of someone with the power to fix it or at least explain it?
Title: Re: Putting my photo on my profile permanently
Post by: pert on Jan 06, 2019, 11:18 am
Since the profile picture is used throughout the entire website, this is not a forum-specific bug. Website bugs should be reported in the main issue tracker.

Submit an issue report here:
https://github.com/arduino/Arduino/issues/new (https://github.com/arduino/Arduino/issues/new)

I already searched for previous reports without finding any in either tracker.

In the issue report, add a link to this forum thread, and vice versa, so it's easy for people to get to one from the other.
Title: Re: Putting my photo on my profile permanently
Post by: PerryBebbington on Jan 06, 2019, 07:52 pm
Pert thank you for trying, much appreciated.

However, I cannnot report it on GigHub becasue I don't have an account and can't create one. I asked a friend who knows about this kind of thing and it seems that GitHub's security policy is blocking the captcha they are using on the create account page. He tried modifying the page for me but was unable to get it to work.

Having a photo is a nice touch but not essential. I'll report this to a moderator, maybe they will pick it up, maybe it will be fixed. If I get notification of a fix I'll add a photo.

Thanks again for you help.

Perry
Title: Re: Putting my photo on my profile permanently
Post by: surbyte on Jan 06, 2019, 08:16 pm
Quote
I cannnot report it on GigHub becasue I don't have an account and can't create one.
Why you can´t create an account on Github?
Title: Re: Putting my photo on my profile permanently
Post by: PerryBebbington on Jan 06, 2019, 08:33 pm
Quote
Why you can´t create an account on Github?
Quote
I asked a friend who knows about this kind of thing and it seems that GitHub's security policy is blocking the captcha they are using on the create account page.
EDIT
Sorry, I'll be more explicit. The create account page uses a captcha, however the captcha is not displayed, therefore I can't use it, therefore I can't verify I am not a robot, therefore I can't create an account. I asked a friend who understands these things and he told me Github's own security policy blocking the captcha they are using. Daft.
Title: Re: Putting my photo on my profile permanently
Post by: AWOL on Jan 06, 2019, 09:12 pm
Your personal text is too long.

(Moderators have little or no control over this sort of stuff (and, personally, little or no interest), so not really worth reporting it to them)
Title: Re: Putting my photo on my profile permanently
Post by: pert on Jan 07, 2019, 12:08 am
Quote
Your personal text is too long.
Are you saying that is the cause of the Profile Pic disappearing after some time? It seems unlikely to me but you know far more about the innards of the forum than I do.


However, I cannnot report it on GigHub becasue I don't have an account and can't create one.
That is really unfortunate. I'm quite surprised if GitHub has such a bug for longer than a day. It is a very popular site with millions of users and probably hundreds of new accounts per day.

Do you have any sort of ad or script blocker plugin installed to your browser? If so, temporarily disable it to see if it's causing the Captcha problem. Try a different browser.

GitHub account creation is normally very fast and painless.
Title: Re: Putting my photo on my profile permanently
Post by: sterretje on Jan 07, 2019, 05:33 am
EDIT
Sorry, I'll be more explicit. The create account page uses a captcha, however the captcha is not displayed, therefore I can't use it, therefore I can't verify I am not a robot, therefore I can't create an account. I asked a friend who understands these things and he told me Github's own security policy blocking the captcha they are using. Daft.
Just checked the captcha functionality on github and captchas are showing; running Firefox on Win8 and had to allow some additional URLs in the noscript blocker but that was all.
Title: Re: Putting my photo on my profile permanently
Post by: PerryBebbington on Jan 07, 2019, 01:26 pm
Thank you Sterretje, Pert and AWOL for your help.

Yes, I have ad blocking running. I don't claim to understand web and related stuff, I leave all that to a friend. The blockers and the like on my computer were installed by him. I have a great deal of respect for his ability. He told me the problem was GitHub and I believe him. He tried to solve it but couldn't. I think given more time he will sort it for me. I suspect the real problem is the blocking, but that's a feeling, I am not qualified to know.

Having my photo on here isn't all that important to me, but it is nice for people to know the person they are chatting to looks like.

I doubt the length of my personal text is the problem, if you think it's too long don't read it to the end, I won't mind.

Thank you again, much appreciated,
Perry
Title: Re: Putting my photo on my profile permanently
Post by: AWOL on Jan 07, 2019, 01:38 pm
I doubt the length of my personal text is the problem, if you think it's too long don't read it to the end, I won't mind.
I have no interest whatsoever in your personal text, but its length probably is preventing you modifying your profile.

Title: Re: Putting my photo on my profile permanently
Post by: pert on Jan 07, 2019, 02:38 pm
It's an easy experiment to see if shorter text will make the picture stay. Might as well give it a try while you're waiting for your computer guru to get you on GitHub.
Title: Re: Putting my photo on my profile permanently
Post by: PerryBebbington on Jan 07, 2019, 06:22 pm
Quote
I have no interest whatsoever in your personal text, but its length probably is preventing you modifying your profile.
Sorry, I really didn't think that's what you meant!

Quote
It's an easy experiment to see if shorter text will make the picture stay.
It is. Done.

EDIT
Honest, I have done it, it's not updated (yet).
Title: Re: Putting my photo on my profile permanently
Post by: ballscrewbob on Jan 07, 2019, 11:44 pm
@PerryBebbington

Didnt jump in as you got the attention of some of the best people.
But I do suggest you learn a little about your browser and how to control it.

First off which browser are you using
CHROME
INTERNET EXPLORER
FIREFOX
EDGE
OTHER (please give a name)

We can probably guide you a little without having to wait for your friend.
If he is good he would have also told you to run certain programs/utilities on a periodic basis.
If he did the names of those programs may also be of use.

The changes to a profile are normally pretty quick to propagate through the servers and I wonder if you need to clear your cache to see them properly.



Title: Re: Putting my photo on my profile permanently
Post by: Robin2 on Jan 08, 2019, 09:59 am
It is. Done.
Oh dear ... it seems to be working  ---- but is it an improvement   :)  :)

...R
Title: Re: Putting my photo on my profile permanently
Post by: PerryBebbington on Jan 08, 2019, 02:28 pm

Quote
Didn't jump in as you got the attention of some of the best people.
But I do suggest you learn a little about your browser and how to control it.

First off which browser are you using
CHROME
INTERNET EXPLORER
FIREFOX
EDGE
OTHER (please give a name)

We can probably guide you a little without having to wait for your friend.
If he is good he would have also told you to run certain programs/utilities on a periodic basis.
If he did the names of those programs may also be of use.

The changes to a profile are normally pretty quick to propagate through the servers and I wonder if you need to clear your cache to see them properly.
It's Firefox, not the current version as, I am told, the current version does not allow various things that the old one did. I am happy to leave it to him to sort out, he is my unofficial IT person and I confident in his abilities, even if this time he's not managed to help.


Quote
Oh dear ... it seems to be working
Too soon to say, I've put it on several times already and on each occasion it has stayed there for 3 or 4 days then disappeared.


Quote
But is it an improvement
I thank you :)
Title: Re: Putting my photo on my profile permanently
Post by: ballscrewbob on Jan 09, 2019, 04:55 am
I see the pic.
Lets hope it stays.

I have two utils i swear by for helping me test for Arduino.
CCLEANER and WISE REGISTRY cleaner both the free versions

Ask your friend about them as I use them all the time as a qualified IT tech.
The first will clear crud in moments from browsers and the OS.
The other strictly windows but again exceptionally useful.

Title: Re: Putting my photo on my profile permanently
Post by: PerryBebbington on Jan 15, 2019, 04:29 pm
You will see that my photo is missing from my profile. I note that it disappeared after I had to log back in.
Title: Re: Putting my photo on my profile permanently
Post by: pert on Jan 15, 2019, 04:34 pm
That's a shame. I was starting to think the shorter bio text had solved it.

Does the picture also disappear from the circle at the top right corner of the website that opens up the profile page?

If you open the profile page, is your picture also missing there?
Title: Re: Putting my photo on my profile permanently
Post by: PerryBebbington on Jan 15, 2019, 05:06 pm

Quote
Does the picture also disappear from the circle at the top right corner of the website that opens up the profile page?

If you open the profile page, is your picture also missing there?
Yes, it's missing everywhere.

I can't help wondering if this has something to do with Google, I log in using my Google account.

This isn't a big deal, if it can be fixed then I'll add a photo, if not then I shall forever be just P. It's not a dating site after all :o

Title: Re: Putting my photo on my profile permanently
Post by: pert on Jan 15, 2019, 05:08 pm
Did you ever manage to get signed up for a GitHub account?
Title: Re: Putting my photo on my profile permanently
Post by: Robin2 on Jan 15, 2019, 08:25 pm
You will see that my photo is missing from my profile. I note that it disappeared after I had to log back in.
Where is the image hosted?

...R
Title: Re: Putting my photo on my profile permanently
Post by: PerryBebbington on Jan 15, 2019, 10:20 pm

Quote
Did you ever manage to get signed up for a GitHub account?
No, I didn't try again, last time we discussed this I had uploaded my photo and was waiting to see if it persisted.


Quote
Where is the image hosted?
I'm not sure I understand what you want to know. The original is on my PC, I uploaded it from there to this web site as per the instructions on my profile. I even made sure it was 300 x 300 pixels as that is the limit. My first attempt was with a slightly bigger version, I wondered if this web site reducing it to 300 x 300 had something to do with the problem, so I made sure it was exactly that size.



Title: Re: Putting my photo on my profile permanently
Post by: Robin2 on Jan 15, 2019, 11:26 pm
I'm not sure I understand what you want to know.
I was just wondering if it might be on another website that was applying some restrictions.

If I was in your situation I would try attaching the image to your next Reply here and then trying to link to that copy.

...R
Title: Re: Putting my photo on my profile permanently
Post by: Coding Badly on Jan 16, 2019, 09:54 am
You will see that my photo is missing from my profile.
Attach it to a post.

Title: Re: Putting my photo on my profile permanently
Post by: lucaosti on Jan 18, 2019, 08:56 am
Yes, it's missing everywhere.

I can't help wondering if this has something to do with Google, I log in using my Google account.

This isn't a big deal, if it can be fixed then I'll add a photo, if not then I shall forever be just P. It's not a dating site after all :o


I can confirm the current behaviour is to fetch the Google avatar whenever you log-in via Google, so you should change it there.

I see that could be a bit annoying, maybe we should change it so that it only happens for users who registered via Google in the first place?
Title: Re: Putting my photo on my profile permanently
Post by: PerryBebbington on Jan 18, 2019, 09:37 am

Quote
I can confirm the current behaviour is to fetch the Google avatar whenever you log-in via Google, so you should change it there.
Thank you.


Quote
I see that could be a bit annoying, maybe we should change it so that it only happens for users who registered via Google in the first place?
At least make the behaviour clear. At the moment the profile makes no mention of the behaviour, it just says that I can upload a photo, there is no mention of it being overridden by anything from Google.
Title: Re: Putting my photo on my profile permanently
Post by: PerryBebbington on Jan 20, 2019, 12:25 pm
Thank you to everyone who has tried to help.

I have added a password so I can log in without using my Google profile. I have re-added my photo. Let's see what happens.