when i connect the board the power light comes on and then the (L) LED flashes like it should when the blink program is installed, but this is the first time i have plugged the board in so shouldn't have any program on it.
once the windows install doesn't work i navigate to the device manager and the board is not under the Ports section like it should be but is in unknown devices as an unknown USB, I selected it and then navigated to update the software but when i got to the folder were the Arduino UNO.inf file is the files were not visible.
i am using a netbook with windows 7 starter O/S and have seen a post with a similar problem but no resolution.
any help would be good
cheers.
